ABOUT USStio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming (and satellite teams in Salt Lake City, UT and Denver / Boulder, CO) Stio draws inspiration from the surrounding Teton Range and offers products via stio.com and its thirteen Mountain Studio® retail locations in, amongst others, Jackson Hole, WY, Park City, UT, Boulder, CO, Bozeman, MT, Boston, MA and Bend, OR.YOUR ROLEThis Stio Mountain Studio™ Sales Associate is responsible for providing an exceptional brand experience with customers at our Mountain Studio™ retail locations in Jackson Hole, WY. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.YOUR RESPONSIBILITIESMaintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floorReceive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stockOther operational duties including answering phones and fulfilling customer service shipmentsProvide knowledgeable and up to date details of Stio products, sales, and pricingUtilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cardsYOUR SKILLS AND EXPERIENCEHigh School Diploma or GED preferredRetail and/or sales experience preferredExcellent customer service and interpersonal skills requiredFlexibility to work weekends and holidays requiredCommitment to creating an inclusive and supportive space for every person who enters the Mountain StudioProactive learner who’s eager to be part of a new, growing Stio teamComputer proficiency and POS experienceCommitment to Stio's Mission, Vision, and valuesTHE FINE PRINTRoles are year-round, part-time, hourly, non-exemptFlexible shifts throughout the weekGenerous employee discountSteps from Snow King or Jackson Hole Mountain ResortHoliday pay, industry discounts, and more!Employee Assistance ProgramMust be able to move around the retail space, move upwards of 50 lbs and occasionally traverse laddersHourly rate $17-$22 DOEThis job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.
ABOUT US
Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming (and satellite teams in Salt Lake City, UT and Denver / Boulder, CO) Stio draws inspiration from the surrounding Teton Range and offers products via stio.com and its thirteen Mountain Studio® retail locations in, amongst others, Jackson Hole, WY, Park City, UT, Boulder, CO, Bozeman, MT, Boston, MA and Bend, OR.
YOUR ROLE
This Stio Mountain Studio™ Sales Associate is responsible for providing an exceptional brand experience with customers at our Mountain Studio™ retail locations in Jackson Hole, WY. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.
YOUR RESPONSIBILITIES
- Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor
- Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stock
- Other operational duties including answering phones and fulfilling customer service shipments
- Provide knowledgeable and up to date details of Stio products, sales, and pricing
- Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards
YOUR SKILLS AND EXPERIENCE
- High School Diploma or GED preferred
- Retail and/or sales experience preferred
- Excellent customer service and interpersonal skills required
- Flexibility to work weekends and holidays required
- Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
- Proactive learner who’s eager to be part of a new, growing Stio team
- Computer proficiency and POS experience
- Commitment to Stio's Mission, Vision, and values
THE FINE PRINT
- Roles are year-round, part-time, hourly, non-exempt
- Flexible shifts throughout the week
- Generous employee discount
- Steps from Snow King or Jackson Hole Mountain Resort
- Holiday pay, industry discounts, and more!
- Employee Assistance Program
- Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders
- Hourly rate $17-$22 DOE
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.
At Stio, we create gear that embodies the true essence of mountain life from our hometown of Jackson, Wyoming. Our elevated, responsibly designed styles range from the epic to the everyday and are inspired by an ecosystem that blends natural connection and active balance. We are rooted at the base of the Tetons so we can see mountains, access trailheads and hear spring creeks daily to feed our souls and keep us grounded. This shared mindset of nature, access and balance resonates far beyond our peaks and valley, directly to your mountain life community across distance, geography and topography.Stio communicates with all applicants exclusively through email addresses ending in @stio.com. If you receive outreach regarding a Stio opportunity from any other email domain, please disregard it. Stio will never ask for personal financial information, payment, or sensitive personal data as part of our hiring process.
At Stio, we create gear that embodies the true essence of mountain life from our hometown of Jackson, Wyoming. Our elevated, responsibly designed styles range from the epic to the everyday and are inspired by an ecosystem that blends natural connection and active balance. We are rooted at the base of the Tetons so we can see mountains, access trailheads and hear spring creeks daily to feed our souls and keep us grounded. This shared mindset of nature, access and balance resonates far beyond our peaks and valley, directly to your mountain life community across distance, geography and topography.
Stio communicates with all applicants exclusively through email addresses ending in @stio.com. If you receive outreach regarding a Stio opportunity from any other email domain, please disregard it. Stio will never ask for personal financial information, payment, or sensitive personal data as part of our hiring process.
