Multi Utility Lead / Key Account Manager

Job description

Aliaxis UK is seeking an exceptional Head of Multi‑Utility to lead the strategic direction and commercial growth of our UK Multi‑Utility (MU) sector. This high-impact leadership role will place you at the forefront of our relationships with the UK’s major MU Asset Owners, top MU contractors and installers, and our key distribution partners. If you are an industry expert with the vision, influence, and leadership to drive transformational growth, we want to hear from you. What You’ll Be Doing Lead our Multi‑Utility Strategy Develop and execute the sector’s growth strategy in line with Aliaxis’s five‑year business plan. Identify market trends, competitor movements, and emerging opportunities across the UK water and gas infrastructure landscape. Drive High‑Value Relationships Act as the primary lead for Asset Owners and our top 10–20 MU contractors and installers. Manage strategic relationships with key distribution partners to support category, commercial, technical, and operational performance. Build structured Key Account Plans that deliver sustainable growth. Lead, Inspire, and Grow Your Team Lead a high‑performing regional sales team, fostering a proactive, collaborative, and “can‑do” culture. Empower your team through coaching, regular 1‑to‑1s, joint customer visits, and clear performance leadership. Deliver Outstanding Commercial Performance Own sales targets, forecasts, and profitability across the region. Manage complex commercial negotiations and drive decisions that support both top‑line and margin growth. Ensure excellence through robust reporting and accurate CRM data (Dynamics / CRM 2.0). Enhance Service Excellence Partner with Customer Service, Technical, and Supply Chain teams to guarantee seamless delivery across our MU customer base. Monitor and manage KPIs aligned to SLAs, providing regular performance insights. What You’ll Bring Industry Know‑How: Experience in the utility or infrastructure sector, ideally with knowledge of PE pipe systems and key MU stakeholders. Commercial & Sales Leadership: A strong track record in business development, account management, and delivering growth in a defined territory. Influence & Communication: Confident, credible, and able to engage stakeholders at all levels, including senior leadership. Organisational Strength: Excellent planning, prioritisation, and CRM skills, with strong attention to detail. Self‑Motivation & Drive: Resilient, proactive, and able to work independently with a high level of discipline. Mobility: Full UK driving licence and willingness to travel. Benefits Car Allowance Private Medical Insurance Life Assurance 6x annual salary Critical illness cover Compan Pension contribution up to 10% Dental cash plan Holiday purchase scheme Enhanced parental leave Great discounts on local retailers and restaurants Fantastic Health & Wellbeing package including an Employee Assistance Programme and access to My Strength Cycle to work scheme Equal Opportunity Employer Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging, where all our employees feel empowered, can be their true selves and are able to bring their best ideas forward and contribute to the company’s “Growth with Purpose” strategy. For us, equity and belonging starts at the application step: whether it's offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate.