Multimodal Import Operations Clerk

Shaping the Future of Logistics - Your Career Starts at Röhlig Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships. Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together. For our branch in Solihull (Birmingham) , we are currently looking for an experienced and highly competent Multimodal Import Operations Clerk to join this busy and successful team, with expert knowledge in ocean and air import procedures and a solid freight forwarding work history. What you will do: Effectively manage all procedures involved with ocean and air imports Customs entries – extensive experience and knowledge required Deliver excellent customer service to all stakeholders Generate leads and grow the existing client base What you bring: Minimum 5 years experience in a start-to-finish ocean and air import freight forwarding role IT proficiecy, ideally CargoWise1 Certified Operator/Specialist Educated to a minimum GCSE standard including Maths and English Excellent knowledge and understanding of air and ocean import procedures Excellent communication and complaint resolution skills Ability to work under pressure and deliver high quality, on-time work Great work ethic, conscientious, punctual, able to follow direction from business leaders What we offer you: Hybrid working after the initial training period 24 days annual leave + Bank Holidays Day off for your birthday Salary sacrifice pension scheme with 7.5% company contribution Life assurance scheme Perkbox employee benefits and wellbeing platform, including Perkbox Medical Employee Assistance Programme Specsavers Eye Care Scheme Workplace Nursery Provision Salary sacrifice tech benefit and Cycle to Work scheme Long service awards Annual performance awards Apply now and shape the future of logistics with us! For further information about the position or the application process, please reach out to . More information on . About the recruitment process: Please note that only applications submitted through our application portal will be considered. Applications and resumes sent via email will not be reviewed. We kindly ask you to use the provided link in the job advertisement. We work continuously for more diversity and inclusion throughout the organization. We encourage all qualified candidates to apply.