Municipal Training and Technical Assistance Project Manager

Job description

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary RIZE Massachusetts (RIZE) is an independent non-profit foundation working to end the opioid epidemic in Massachusetts and reduce its devastating impact on people, communities, and the economy. Launched in 2017, RIZE is the result of visionary, influential providers, payers, unions, and advocates coming together to address the alarming increase in OUD and overdose in Massachusetts. These founding partners convened with their public counterparts to develop and fund an operational platform on which a small, expert team has generated close to $25 million for prevention and treatment services, research, and convenings. RIZE continues to make great strides as the only foundation dedicated solely to funding solutions to end the opioid crisis across the state. In its work to fuel evidenced-based, scalable, and coordinated initiatives, RIZE embraces innovation, connectivity, collaboration, and inclusivity – ensuring that those with lived experience are members of this partnership. RIZE employees are hosted by Mass General Brigham, a founding member of RIZE. About Mosaic Mosaic Opioid Recovery Partnership (Mosaic), funded by the MA Department of Public Health, Bureau of Substance Addiction Services and powered by RIZE Massachusetts Foundation (RIZE), is a partnership like no other. It is a unique, public-private collaboration designed to support initiatives that are addressing the opioid overdose crisis in communities that have been historically underserved and have experienced a high rate of opioid-related overdose deaths. The funding for Mosaic comes from the Massachusetts Opioid Recovery and Remediation Fund (ORRF), which resulted from the historic legal effort to demand justice from several private companies for the harms caused by the opioid epidemic. This is one of the first public-private partnerships of this magnitude using settlement funds for community-led initiatives. In partnership with BSAS and municipalities receiving opioid abatement funds, RIZE manages the Municipal Training and Technical Assistance (Muni TTA) Program. This program aligns with Mosaic’s mission to ensure that opioid abatement funds are invested and remain in the communities most deeply impacted by the crisis while also fueling transformative change through grassroots, community-led efforts. Position Summary The Muni TTA project manager provides project management, data, and operational support, ensuring the Muni TTA Program runs smoothly, is well documented, and is grounded in data. This role translates program strategy into concrete workplans, tracking systems, and reporting products, and provides day-to-day task direction to the program coordinator on project deliverables. RIZE seeks someone for this position who is passionate about ending the overdose crisis and unafraid of new ideas. Success will require a positive, can-do, learning mindset and a collaborative, team-oriented approach. We are looking for candidates who understand how complex and interconnected issues, such as funding, data systems, and municipal government structures, intersect with addressing the overdose crisis. The project manager supports the implementation of the Muni TTA workplan and Salesforce data infrastructure, coordinates monthly and quarterly reporting, provides project management support to four regional community advisory boards (CABs), and manages the logistics and content pipeline for the program's webinar series and newsletter. This position reports to the chief program officer (CPO) and works closely with the senior program officer (SPO). The Municipal TTA project manager is a full-time, hybrid role. RIZE is in downtown Boston; travel, primarily in-state, will be required for meetings and events as needed. This role may require evening and occasional weekend work. Primary Responsibilities Workplan & Data Management • Oversee the Muni TTA workplan and Asana project management structure across six program goals: Proactive Outreach; Communications and Engagement; Quality Assurance and Team Development; Evaluation and Reporting; Intermunicipal Collaboration and Partnerships; and Community Advisory Boards. Monitor and keep progress, and identify risks or adjustments needed to keep deliverables on track • Set and monitor Salesforce data quality standards, oversee the Mosaic Muni TTA dashboard in coordination with the program coordinator, and produce reports; identify data quality issues and recommend adjustments to tracked metrics as the program evolves. • Monitor case documentation and tracking; compile monthly quality-review summaries for senior management review. • Support municipal capacity assessments by synthesizing results, identifying gaps, and helping the SPO draft action plans that reflect program priorities and municipal needs. Reporting & Leadership Support • Compile regular qualitative reports, drafting the consolidated narrative of outcomes, barriers, and strategic adjustments for the SPO to finalize. • Develop regular progress updates, data summaries, and briefing materials for senior leadership, translating program activity and outcomes into clear talking points for internal review and external stakeholder discussions. • Coordinate senior leadership meeting preparation by identifying needed inputs, shaping agendas around key decisions, and ensuring materials are ready for review and follow-up. Coordinate post meeting follow-up. • Participate in cross-sector coordination meetings as needed to support data, reporting, or project management needs. Community Advisory Board & Event Support • Provide project management for CAB implementation tracking progress and outcome metrics. • Direct administrative support for CABs, including materials preparation and outreach coordination. • Coordinate logistics, timelines, materials, follow-up, and slide preparation for regional and statewide presentations, meetings, and events. Communications & Content Pipeline • Project-manage Mosaic TTA webinars: in coordination with the program coordinator maintain the topic and speaker pipeline, coordinate scheduling and logistics, and track post-session evaluations. • Project-manage Muni TTA bulletin and newsletter production, coordinating content collection, drafting, and oversee program coordinator with distribution timelines, and tracking engagement analytics. • Direct the program coordinator's development of training materials and slide decks; review for quality and program alignment before routing to senior leadership for approval. Qualifications Bachelor's degree in public health, public administration, business, or a related field and a minimum of five years of relevant experience; or a master's degree and a minimum of two years of experience. Demonstrated project management experience, ideally within a public health, government, or nonprofit setting. Strong data and systems management skills; experience with Salesforce, or a comparable CRM/database strongly preferred. Experience managing workplans, timelines, and reporting cycles. Experience with supervision preferred. Excellent written communication skills, including experience drafting reports and briefing materials for review by senior staff. Proficiency with Salesforce, Asana, Microsoft Office 365, and virtual conferencing platforms; familiarity with Canva, WordPress, and Constant Contact a plus. Knowledge of the Massachusetts opioid settlement funding landscape and municipal government structures preferred. Skills, Abilities, Attributes Strong organizational skills and sound judgment in a fast-paced, small-team, collegial environment. Comfortable managing competing priorities and shifting timelines with minimal oversight. Demonstrated track record of sustained high-quality, independent work in fast-paced environments. Effective relationship-builder able to coordinate across internal teams and external stakeholders. Ability to exercise discretion in handling confidential or sensitive information. Motivated by a keen sense of mission and values with a willingness to embrace and actively support RIZE's agenda. Additional Job Details (if applicable) Office is located at 101 Huntington Ave Suite 1300 MS 0111 Boston, MA 02199 Hybrid Work Schedule - Tuesday and Wednesday in office Occasional state-wide travel for off-site meetings and events Evening and occasional weekend work may be required Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $79,560.00 - $115,720.80/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.