MX Account Manager

Job description

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As the Account Manager , Mexico , you will serve as the daily point of contact and relationship manager for both our c ustomer contacts and internal stakeholders in relation to RXO services supporting Mexico ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are t he most significant job duties performed; other responsibilities or assignments not specifically me ntioned may also be assigned Serve as an advocate and liaison for RX O’s top clients and internal stakeholders to ensure overall customer satisfaction in relation to RXO services that support Mexico Expand current customer accounts through ongoing relationship development and by meeting and exceeding all service and execution requirements Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, monitoring service and execution standards to meet customer expectations Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations EDUCATION/EXPERIENCE: Minimum Required Education : b achelor’s degree or equivalent related work Minimum Required Experience: 1 year of professional experience Desired Experience: 1 year of experience in transportation sales environment JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Excellent project management skills Excellent time-management skills Proven success meeting sales goals ; service and execution goals in previous roles Self-motivated work style with effective time management and organizational skills Excellent verbal and written communication skills (both Spanish and English) ; ability to present clean, organized and thorough information appropriate for intended audience Ability to understand competitor strategies, products and pricing patterns Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.