MX Operations Rep

Job description

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Job Overview Over the course of six months, a Mexico Operations Coordinator will learn to be responsible for daily communication with our customers and execution of their freight, from the time of pick up through final delivery. Coordinators will work toward a greater understanding of basic market and pricing knowledge, including application in accordance with customer demands. Essential Functions Develop relationships with all customer contacts and facilities Accept, build, and schedule all customer shipments, including all pertinent information and documentation Manage daily load board and take responsibility for ensuring that loads are serviced properly Build and maintain respectful relationships with carrier department Ensure loads are tracked and updated in timely manner Identify and communicate (potential) problems to the appropriate parties and provide solutions Update and resolve incidents regularly; manage accessorials objectively while maximizing profit Understand commitments, policies, contracted rates, accessorial schedules, fuel schedules, vendor agreements, KPI’s and challenges for each account Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.