MY0993: Manager Network Operations Control/ Freight Management Center

Job description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce. What can you expect as a FedEx team member? Career Mobility and Development : When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs. Total Compensation and Benefits Package : We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being. Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. MY0993: Manager Network Operations Control/ Freight Management Center Key Role: Network Performance Monitoring: Oversee real-time monitoring of network operations to ensure optimal performance and swift issue resolution. Incident Management: Manage and coordinate responses to network incidents and disruptions to minimize impact and restore operations promptly. Operational Coordination: Coordinate with internal teams to align network operations with organizational goals and ensure seamless integration of systems. Data Analysis: Analyze network performance data to identify trends, inefficiencies, and areas for improvement. Compliance Oversight: Ensure network operations adhere to organizational policies, industry regulations, and security standards. Freight Operations Oversight: Oversee the daily operations of the Freight Management Center to ensure efficient and timely processing of shipments. Logistics Coordination: Coordinate logistics and freight activities to align with organizational goals and ensure smooth transportation and delivery processes. Performance Monitoring: Monitor key performance indicators (KPIs) to assess the effectiveness and efficiency of freight management operations. Experience: Five (5) years of relevant work experience Education: Bachelor's Degree or equivalent in Industrial Engineering, Computer Science or related field Knowledge & Skills: Analytical Skills; Influencing & Persuasion Skills; Judgement & Decision Making Skills; Leadership Skills; Planning & Organizing Skills Job Posting End Date: 2026-08-31