Mystery Guest

Job description

**Project Overview – An Exclusive Experience** Step into the world of luxury hospitality as a Mystery Guest and enjoy a unique, fully immersive hotel stay. This exclusive experience offers you the opportunity to enjoy premium services while discreetly evaluating every detail of the guest journey - from arrival to departure. Perfect for individuals who appreciate high standards, attention to detail, and refined environments. ### What You’ll Experience - Book your stay directly through the hotel’s official website (room-only rate). - For select locations in the Netherlands, enjoy a more personalized touch by booking via phone and capturing the interaction. - Indulge in a carefully curated Dinner, Bed & Breakfast experience. Throughout your stay, you will naturally experience and reflect on key moments, including: - A smooth and welcoming check-in - Relaxed bar service - A full dining experience in the restaurant - A dessert ordered via room service - A fresh and satisfying breakfast - Exploration of public spaces and overall ambiance To enrich the experience, you’ll be accompanied by at least one guest, allowing you to observe interactions in a natural setting. ### Your Role in the Experience - Immerse yourself as a genuine guest while discreetly observing service quality and staff professionalism - Introduce a simple, hypothetical dietary restriction to see how well the team accommodates guest needs - Capture moments through photos to support your reflections - Kindly decline any complimentary upgrades to maintain consistency across experiences ### After Your Stay - Keep all itemized receipts from your stay and dining experiences - Share your detailed impressions through a structured report, along with photos - Upload receipts to receive full reimbursement for approved expenses ### Who This Is Perfect For - Individuals who enjoy premium hospitality experiences - Naturally observant and detail-oriented personalities - Those who can blend in seamlessly while assessing service quality - Reliable and organized individuals who can complete reports accurately and on time