National Business Manager, eComm

Job description

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day. Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand. Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more. We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers. We are Revlon, together, transforming beauty. **This role is a Hybrid Role:** Employees are expected to work from our Sydney office 3 days per week and may work remotely the remaining days. ## THE ROLE At Revlon, we're focused on accelerating our eCommerce growth and unlocking the significant opportunity that exists across the Amazon marketplace. We are seeking a commercially astute and entrepreneurial **National Business Manager, Pure Players ANZ** to lead our Amazon business and drive growth across key eCommerce customers including Amazon, Adore Beauty, The Iconic and other strategic online retailers across Australia and New Zealand. Reporting to the **Sales Director, Australia** and sitting on the **Australian Sales Leadership Team**, this role is responsible for developing and executing the strategy that will transform Amazon into a significant growth engine for the Revlon portfolio. This is a highly visible leadership role for a proven eCommerce expert who has successfully built and scaled branded businesses on Amazon. We are looking for someone who understands the unique dynamics of the platform, knows how to unlock sustainable growth and can create and execute strategies that accelerate sales, market share and profitability. You will own the end-to-end commercial performance of the Amazon business, including customer strategy, Joint Business Planning, annual negotiations, pricing, promotional investment, digital shelf excellence, retail media, forecasting and profitability. Working closely with Marketing, Digital, Finance, Supply Chain and Customer Service, you will develop and deliver growth plans that strengthen Revlon's position across the online retail landscape. The role also provides leadership to a **National Account Manager, eCommerce** and **eCommerce Coordinator**, building a high-performing team focused on commercial excellence, customer partnership and sustainable growth. We are looking for an Amazon expert who can not only build a high-growth business, but also elevate the eCommerce capability of the wider organisation through education, influence and thought leadership. --- # KEY RESPONSIBILITIES ## AMAZON GROWTH & COMMERCIAL LEADERSHIP - Lead the development and execution of Revlon's Amazon growth strategy across Australia and New Zealand. - Build Amazon into a strategically significant and sustainable growth channel through strong commercial leadership, disciplined execution and innovative thinking. - Own the end-to-end commercial relationship with Amazon, including annual negotiations, Joint Business Planning, promotional investment and profitability. - Develop and execute customer growth plans that deliver sustainable sales growth, increased market share and improved profitability. - Identify and execute opportunities to accelerate growth through assortment expansion, pricing optimisation, retail media, content enhancement, digital shelf excellence and retail readiness. - Own sales, gross margin, trade investment and customer P&L performance. - Deliver revenue, profitability, distribution and market share objectives through clear account plans and disciplined execution. - Build strong senior stakeholder relationships and become a trusted strategic partner to Amazon. ## CUSTOMER & PURE PLAYER MANAGEMENT - Lead commercial relationships across Amazon, Adore Beauty, The Iconic and other strategic eCommerce partners. - Develop customer-specific growth strategies aligned to Revlon's commercial priorities and customer objectives. - Lead customer business reviews, presenting performance insights, opportunities and growth recommendations. - Build annual promotional calendars and activation plans in partnership with Marketing and Digital teams. - Drive new product launches, ranging opportunities and assortment optimisation initiatives. - Monitor customer performance, industry trends and competitive activity to identify growth opportunities and emerging risks. ## AMAZON & DIGITAL COMMERCE EXCELLENCE - Develop and execute Revlon's Amazon roadmap focused on accelerating growth, profitability and operational excellence. - Drive best-in-class digital shelf execution, including content quality, discoverability, ratings and reviews, availability and conversion. - Partner with Marketing and Digital teams to maximise the effectiveness and return on retail media investment. - Use data, insights and analytics to identify opportunities to improve traffic, conversion, average order value and brand visibility. - Monitor marketplace dynamics, third-party seller activity and competitor performance to inform strategy and decision making. - Drive a test-and-learn mindset, continuously identifying new opportunities to improve performance and unlock growth. ## FORECASTING & OPERATIONAL EXCELLENCE - Develop accurate account forecasts and partner closely with Supply Chain to optimise inventory availability and service levels. - Monitor demand, replenishment, stock risks and promotional phasing to minimise lost sales and excess inventory. - Ensure strong operational execution across launches, promotional events and peak trading periods. - Manage account health including catalogue accuracy, stock availability, chargebacks and operational performance metrics. ## LEADERSHIP & TEAM DEVELOPMENT - Lead, coach and develop the National Account Manager, eCommerce and Coordinator, building a high-performing team focused on growth, execution and customer excellence. - Actively contribute as a member of the Australian Sales Leadership Team, helping shape broader commercial strategy and priorities. - Influence and align cross-functional stakeholders to secure the resources, investment and organisational support required to deliver ambitious growth plans. - Act as Revlon's subject matter expert for Amazon and the broader eCommerce channel, sharing knowledge, insights and emerging trends across the business. - Educate and upskill stakeholders across Sales, Marketing, Supply Chain, Finance and Customer Service, building organisational capability and understanding of the eCommerce landscape. - Champion an eCommerce-first growth mindset, helping teams understand how their decisions, investments and execution contribute to online commercial performance. - Use your expertise to shape strategic decision making and position eCommerce as a key growth driver across the Revlon business. # YOUR PROFILE You are an experienced commercial leader with a passion for eCommerce and a demonstrated track record of building brands and growing businesses within the Amazon ecosystem. ## What You'll Bring - Proven success building and scaling branded businesses on Amazon, delivering significant sales growth, market share gains and profitability improvement. - Demonstrated experience transforming an Amazon or eCommerce business from an emerging channel into a meaningful commercial contributor. - Strong understanding of Amazon commercial drivers including Joint Business Planning, vendor negotiations, digital shelf optimisation, retail media, content strategy, search, conversion and marketplace dynamics. - Experience managing customer P&Ls, trade investment, forecasting and promotional planning. - Strong analytical capability with the ability to translate complex data into clear commercial actions and growth opportunities. - Leadership experience, including coaching and developing high-performing teams. - Excellent negotiation, presentation, relationship-building and stakeholder management skills. - Ability to influence and partner effectively across multiple business functions. - Experience within beauty, FMCG, consumer goods or a similarly fast-paced branded environment is highly desirable. ## Success at Revlon - Growth mindset with a builder's mentality. - Strategic thinker with strong commercial acumen. - Customer and consumer focused. - Collaborative and influential leadership style. - Resilient, adaptable and results driven. - Passionate about developing people and elevating organisational capability. - Excited by the challenge of building and scaling a high-growth Amazon business. **What really stands out to us is proven experience building and growing a branded Amazon business. We're looking for someone who has successfully scaled an eCommerce channel, challenged the status quo and created sustainable growth through strategic thinking, strong commercial execution and influential leadership.** **#LI-Hybrid** **Applicant Data Collection & Privacy Disclosure (Australia & New Zealand)** Revlon Consumer Products LLC and its operating affiliates, collects your personal information (including your name, contact details, employment history, qualifications, and any other information you provide) for the purpose of assessing your suitability for employment. Providing this information is voluntary; however, if you do not provide it, we may be unable to consider your application.Your personal information may be shared with our related entities, hiring managers, and third-party service providers (such as recruitment platforms and background screening providers). Some of these recipients may be located outside of Australia or New Zealand, including in [e.g., United States, United Kingdom, Singapore]. We take reasonable steps to ensure that any overseas recipients handle your personal information in accordance with applicable privacy laws. You may request access to or correction of your personal information at any time by contacting us at [privacypolicy@revlon.com](mailto:privacypolicy@revlon.com). [Applicant Privacy Notice](https://cdn.shopify.com/s/files/1/0650/1328/5059/files/Applicant_Privacy_Notice.pdf) [Privacy policy – Revlon](https://www.revlon.com/policies/privacy-policy)