National Medical Director - Primary Care

Job description

Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, **Bluestone patients experience 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions** compared to patients with similar conditions and complexities over the same time period. Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida. Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. ***Bluestone has been named to the Star Tribune's Top Workplace list for the 14th year in a row! Bluestone also achieved Top Workplace USA 2021-2026!*** In 2022, Bluestone Accountable Care Organization (ACO) was the [best performing ACO in the country](https://bluestonemd.com/2023/09/bluestone-aco-delivers-excellent-care-to-medically-complex-elderly-patients-saves-medicare-26-6-million/) as measured by the overall savings per Medicare beneficiary. ## **Position Overview** The **National Medical Director** plays a critical executive leadership role within the organization, serving as a key driver of clinical excellence, quality, safety, and strategic growth. This position provides direct oversight and performance management for primary care physicians, partners closely with cross-functional leadership, and serves as the Medical Director for the Bluestone ACO. The ideal candidate will combine strong clinical expertise in complex primary care with operational acumen—driving utilization strategy, optimizing payer and operator partnerships, and championing continuous process improvement. ## **Key Accountabilities & Responsibilities** ### 1. Clinical Leadership & Team Oversight - Provide direct oversight, mentoring, and performance management for primary care physicians and medical directors. - Support the Complex Primary Care team through active involvement in ongoing clinical process improvement initiatives. ### 2. Program & Executive Partnerships - Serve as the Medical Director for the Bluestone ACO programs. - Partner closely with the VP of Clinical Practice to align clinical strategy, care models, and clinical governance. - Participate in payer, vendor, and operator partner relationships and alignment discussions. ### 3. Regional Utilization & Operational Performance - Accountable for utilization outcomes, driving alignment with Medical Directors and PCPs to execute market- and practice-level clinical workflows, manage total cost of care, and achieve shared savings goals. - Collaborate with the Business Director to ensure effective resourcing for regional utilization strategies. - Partner with organizational leadership to identify continuous improvement opportunities that enhance clinical outcomes and elevate the patient experience. **CORE VALUES** **Dedication**: We are committed to our Core Focus and Values which guide us in improving the lives of our team, patients and communities. **Excellence**: We strive to deliver the highest quality of care while providing an exceptional team and customer experience. **Collaboration**: Always assuming good intentions, we work together as a team to be better tomorrow than we are today for our patients, each other, and our communities. **Caring**: With dignity and respect, we strive to treat others the way they want to be treated. **QUALIFICATIONS/REQUIREMENTS** Education/Experience - Medical Degree (MD or DO) - Leadership experience Knowledge/Skills/Abilities - Knowledge and experience within primary care - Ability to work independently with excellent time-management and organizational skills - Ability to maintain professional relationships members of the leadership and provider teams - Ability to communicate effectively and professionally, both verbally and in writing, with diverse populations - Advanced-level of computer proficiency with email, fax, word processing, spreadsheets, and databases Working Conditions - Work Environment - This job is a hybrid role of field, office, and remote work. - Travel - quarterly travel to other markets *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.* Pay Transparency $280,000—$350,000 USD