National Parts Manager

Job description

Role Summary Campbellfield based, reporting to the Aftersales Director, this role is responsible for driving customer uptime, enhancing customer satisfaction, and maximising Business Unit profitability. Job Responsibilities Life at Scania At Scania, we are proud to be a global leader in sustainable transport solutions, recognised for our innovation, quality, and strong customer focus We are committed to shaping the future of mobility through smart technologies, tailored services, and a drive for excellence We believe our success is driven by one unique resource—you Welcome to Scania! The role This is a key leadership position in the Aftersales team, responsible for shaping the future of the parts business, strengthening customer relationships, and driving sustainable growth and profitability across the national network. What you will do Lead, coach, and develop a high-performing team of 5 direct + approximately 20 indirect reports Develop and manage the parts portfolio, including commercial programs, tools, and initiatives designed to improve parts revenue and profitability Provide insightful analysis, reporting, and recommendations to support strategic and operational decision-making Develop, promote, and expand aftersales products and services for new and existing customers Identify and drive growth opportunities within the parts business Ensure efficient inventory management, logistics performance, and distribution effectiveness throughout the national network Who you are To be successful as National Parts Manager, you will be a commercially astute leader with a strategic mindset and passion for delivering exceptional business outcomes. You will bring: A strategic, commercially focused approach with the ability to identify opportunities and implement practical solutions Proven leadership with strong people management, coaching, mentoring, and team development capabilities Demonstrated experience managing parts operations, warehousing, inventory, and distribution Strong stakeholder management skills with the ability to influence and collaborate effectively across all levels Advanced capabilities in planning, analysis, reporting, and operational execution Well-developed commercial acumen, including pricing, profitability, and business development expertise A track record of delivering positive business outcomes through effective sales strategies, relationship management, and customer-focused initiatives Excellent communication, organisational, and problem-solving skills What we can offer you At Scania, we are committed to creating an environment where our people can thrive. In return for your expertise and contribution, we offer: A collaborative, inclusive, and high-performing culture Support from a passionate and dedicated team Flexible work arrangements, where applicable Competitive remuneration package, including salary packaging and novated leasing opportunities Access to a wide range of employee discounts across retail, dining, entertainment and more Paid parental leave to support you and your family through life's important milestones Ongoing learning and development opportunities to support your career growth and long-term success Apply Now! If you think you’re ready to drive your own career, then “Apply Now” and submit your CV. To apply for this role, you will require full Australian working rights Formal offer of employment is subject to standard pre-employment checks including medical and other background checks As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages