National Sales Leader- Commercial Solutions

Job description

Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities. Job Summary We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. Job Description Summary The National Sales Leader- Commercial Solutions is accountable to develop and execute a national sales strategy built from the business plan, as directed by the Chief Revenue Officer (CRO) for FCT to achieve required business objectives in Canada. This role will be responsible for managing and leading a sales team to achieve profitable business growth, in addition to supporting the day to day Sales Management activities which include: funnel reviews, expense management, salesforce usage, coaching, field visits and team and customer escalation. HERE’S HOW YOU’LL CONTRIBUTE: Execute National Commercial Sales Strategy & Drive Growth Lead execution of the national commercial sales strategy, aligning business development activities with corporate growth objectives. Identify and prioritize target markets, client segments, regions, and asset classes to maximize growth opportunities. Own national revenue, profitability, and market share objectives for commercial title insurance and related solutions. Expand FCT’s presence with national and regional accounts, driving new business acquisition and strategic account growth. Lead and Develop a High-Performing Sales Organization Recruit, coach, and lead a high-performing team of commercial business development professionals. Establish performance metrics, incentive programs, and training initiatives that support a consultative, relationship-driven sales culture. Foster a culture of accountability, collaboration, inclusion, and continuous improvement. Build Strategic Client, Industry, and Bay Street Relationships Develop and maintain executive-level relationships with key clients and influencers, including law firms, lenders, developers, institutional investors, brokers, and industry associations. Serve as the executive sales leader for strategic Bay Street relationships and complex commercial real estate transactions. Represent FCT at industry events, conferences, and speaking engagements to strengthen brand presence and market leadership. Position the company as a trusted advisor and thought leader across the commercial real estate ecosystem. Lead Strategic Partnerships and Enterprise Development Develop and execute a national strategy to establish strategic partnerships across the commercial real estate industry, including associations, legal networks, lenders, brokerage firms, and other key stakeholders. Identify emerging business opportunities, strengthen market positioning, and support enterprise growth initiatives. Drive Client Experience, Retention, and Strategic Account Growth Champion a client-centric approach focused on long-term relationship management, client satisfaction, retention, and executive engagement. Partner with Operations, Underwriting, and Client Service teams to enhance the client experience, increase loyalty, and drive referrals and repeat business. Ensure effective governance and oversight of strategic client relationships. Collaborate Across the Business to Deliver Results Partner closely with Underwriting, Operations, Product, Marketing, Finance, and Revenue Operations to align sales efforts with business priorities, service delivery capabilities, and risk appetite. Support the development and adoption of products, services, pricing strategies, and digital solutions informed by client and market insights. Collaborate on marketing campaigns, thought leadership initiatives, and client engagement programs that support commercial growth. Provide Commercial Risk, Market, and Industry Leadership Provide expertise on commercial real estate transactions, title insurance solutions, underwriting considerations, and risk management practices. Partner with Underwriting leadership to evaluate complex opportunities and align client needs with corporate risk guidelines. Monitor legal, regulatory, competitive, and market trends, translating insights into actionable business and sales strategies. Guide the sales organization on transaction complexity, risk assessment, and mitigation strategies. Lead Performance Management, Forecasting, and Executive Reporting Oversee forecasting accuracy, pipeline management, CRM discipline, and sales performance across all regions. Provide data-driven insights, performance analytics, and recommendations to support strategic decision-making. Keep executive leadership informed of sales performance, market conditions, competitive developments, and emerging opportunities. Recommend strategic adjustments based on changing economic, lending, and commercial real estate Success Measures Achievement of national revenue and profitability targets. Growth in commercial market share and strategic account penetration. Expansion of Bay Street law firm and commercial lender relationships. Increased client retention, satisfaction, and wallet share. Forecast accuracy and pipeline health. HERE’S WHAT YOU’LL BRING: 10+ years of progressive commercial real estate, title insurance, financial services, commercial lending, or related industry experience, including significant leadership responsibility. Proven track record of leading national or regional sales organizations and delivering revenue growth. Deep understanding of commercial real estate transactions, title insurance, commercial lending, underwriting principles, and risk management. Established relationships within Bay Street law firms, commercial lenders, developers, institutional investors, and other key commercial real estate stakeholders. Strong executive presence with demonstrated ability to influence senior leaders and key decision-makers. Experience leading high-performing sales teams and managing complex enterprise accounts. Strong analytical, financial, and strategic planning capabilities. Expertise in Salesforce CRM, pipeline management, forecasting, and performance analytics. Exceptional communication, negotiation, relationship management, and leadership skills. Bachelor's degree in Business, Finance, Real Estate, Law, or related field; advanced degree considered an asset. HERE’S WHAT SETS US APART: Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results. Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials Group retirement savings plan with company match Paid holidays and generous paid time off Hybrid work arrangements Paid volunteer opportunities and charitable donation matching Employee recognition programs that include referral incentives Potential for performance-based incentives The opportunity to participate in our stock purchase plan And more! *A s per terms of the employment agreement For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers. By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed. Thank you for considering FCT. We look forward to meeting you. We may use AI assisted tools to help screen or assess applications; however, all hiring decisions include human review. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process. To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation. FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.