National Skip Coordinator

Job description

Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities. Job Summary We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. As a National Skip Co-Ordinator, you will provide service and to customers, clients, team members, management, partners, and vendors. You will engage in communications via proprietary secured technology, telephone, email/text, and letter correspondence, to help facilitate: the successful location of assets, repossessions of assets, and redemptions as required according to company and legislative guidelines. You will distribute work to vendors and oversee their performance. You will also provide administrative and reporting support to team members and management. HERE’S HOW YOU’LL CONTRIBUTE: Be an expert in the skip tracing, location, and recovery of financed assets (Moveable property) Must have and maintain appropriate licensing on order to perform skip tracing in Canada. Ability to coordinate a myriad of vendors to complete the end-to-end location and repossession process in a tactful, respectful, and efficient manner. Manage vendor performance and reporting to ensure that tasks are completed, and expectations met. Be an expert on Canadian geography, repossession laws, and best practices for PPSA enforcement. Must be detail oriented and be able to understand and prepare complex documentation, reporting, and update different host systems. Maintain detailed records. Firm understanding of the Privacy Laws, Personal Property Security Acts, and collections laws across Canada. Understanding of automotive sales regulations. HERE’S WHAT YOU’LL BRING: Private investigator’s license or other recognized licensing that allows you to perform skip tracing in Canada. Two (2) to five (5) years of asset location, repossession, remarketing, and collections experience or combination of education and industry related experience Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive and powersports industry and vehicle values Proficiency with inventory management software, client maintenance software, collections software and Microsoft Office - Advanced user experience with Excel, Word, and Outlook Superb oral and written communication skills in English a must. Bilingual French/English is an asset. Excellent negotiation and de-escalation abilities Calm and respectful demeanor. Total Direct Compensation: $85,500 to $104,600 Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable) HERE’S WHAT SETS US APART: Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results. Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials Group retirement savings plan with company match Paid holidays and generous paid time off Hybrid work arrangements Paid volunteer opportunities and charitable donation matching Employee recognition programs that include referral incentives Potential for performance-based incentives The opportunity to participate in our stock purchase plan And more! *A s per terms of the employment agreement For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers. By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed. Thank you for considering FCT. We look forward to meeting you. We may use AI assisted tools to help screen or assess applications; however, all hiring decisions include human review. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process. To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation. FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.