(Native Norwegian) Customer Support Consultant (Future Openings, remotely)

supportyourapp

Chiang Mai, Thailand · Chiang Mai · Thailand

Posted Feb 1, 2026

Contract
Remote
Future Openings
Associate

Job description

Who we are?SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.What you will do:Deliver outstanding customer support via calls, chats and emails;Build strong and lasting customer relationships;Keep up with evolving tools and technology;Handle sensitive customer data with care and security;Apply the latest and greatest customer happiness practices;Maintain deep understanding of client solutions and meet KPI;Communicate with developers and cross-functional specialists;What you need to succeed in this role: Native Norwegian and good English communication skills (at B2 level or higher);6+ months of experience in customer support role;CRM systems expertise;Strong analytical thinking and research skills;Positive, proactive and responsible attitude;Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload);Will be a great plus: Experience in technical support;What you get in return:Provide services during flexible hours;Opportunity to cooperate fully remotely;Inclusive international environment;Compensation in USD;Rewards for referring friends;Balance between project workload and personal time, but also – internal health policy;Responsive leadership interested in your development and long-lasting cooperation;Greenhouse conditions for self-development;A culture built on trust, with no time-tracking requirements;If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 🚀*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role? Refer them and get rewarded!We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

Deliver outstanding customer support via calls, chats and emails;
Build strong and lasting customer relationships;
Keep up with evolving tools and technology;
Handle sensitive customer data with care and security;
Apply the latest and greatest customer happiness practices;
Maintain deep understanding of client solutions and meet KPI;
Communicate with developers and cross-functional specialists;

What you need to succeed in this role:

Native Norwegian and good English communication skills (at B2 level or higher);
6+ months of experience in customer support role;
CRM systems expertise;
Strong analytical thinking and research skills;
Positive, proactive and responsible attitude;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload);

Will be a great plus:

Experience in technical support;

What you get in return:

Provide services during flexible hours;
Opportunity to cooperate fully remotely;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your development and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements;

If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 🚀

*Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

SupportYourApp is a team of like-spirited people determined to make the world a happier place, one satisfied customer at a time.We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.We’re interested in people’s professional growth and invest in their development: most of our management was promoted within the company.Being a part of SupportYourApp includes: Team of like-minded peers Flexible schedule Greenhouse conditions for self-development Creative and unique art-office Cooperation with the world-known projects Mind-blowing corporate events and social activities Casual cooperative work environment Responsive management interested in your growth SupportYourApp is a global company, striving for diversity and inclusion. We welcome people with various backgrounds and experiences. We do not discriminate on the grounds of race, sex, color, religion, age, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or for any other reason. Find out more by checking our Manifesto. Bring your unique personality and thrive with us!SupportYourApp team grew by 2000+ people, and we have more and more opportunities opening to talents each day.In 2019 we've opened our 2nd office, that not only became our second home but the First Art Office Object in UkraineJoin our team today 💛

SupportYourApp is a team of like-spirited people determined to make the world a happier place, one satisfied customer at a time.

We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

We’re interested in people’s professional growth and invest in their development: most of our management was promoted within the company.

Being a part of SupportYourApp includes:

Team of like-minded peers
Flexible schedule
Greenhouse conditions for self-development
Creative and unique art-office
Cooperation with the world-known projects
Mind-blowing corporate events and social activities
Casual cooperative work environment
Responsive management interested in your growth

SupportYourApp is a global company, striving for diversity and inclusion. We welcome people with various backgrounds and experiences. We do not discriminate on the grounds of race, sex, color, religion, age, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or for any other reason. Find out more by checking our Manifesto. Bring your unique personality and thrive with us!

SupportYourApp team grew by 2000+ people, and we have more and more opportunities opening to talents each day.

In 2019 we've opened our 2nd office, that not only became our second home but the First Art Office Object in Ukraine

Join our team today 💛