Netherlands - Sales Manager

Job description

Who We Are: At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations. Role Summary: The Sales Manager plays a critical role in driving sustainable revenue growth, profitability, and customer retention across an assigned portfolio of customers, add new customers and target accounts across the Netherlands, Belgium and Germany. Operating within a global matrix organisation, the Sales Manager will work closely with country operations, regional leadership, and global commercial teams to position Inchcape as the partner of choice operating throughout the Benelux and German markets. Contract: Permanent Location: Rotterdam, Netherlands (Hybrid) In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future. Please submit your application and CV in English. Key Responsibilities: Build and maintain strong relationships with key customers, decision-makers and stakeholders across the Netherlands, Belgium and Germany. Develop a deep understanding of customer businesses, strategic priorities and challenges to identify opportunities and deliver value. Manage strategic account plans, customer engagement and regular business reviews to strengthen relationships, satisfaction and retention. Develop and maintain a strong pipeline of new and existing business opportunities, including cross-selling and upselling the company’s services and solutions. Achieve agreed sales, revenue, growth and profitability targets while supporting wider regional and global commercial initiatives. Lead commercial negotiations, contract renewals, tenders, pricing exercises and proposal development. Ensure customer expectations are aligned with operational delivery, supporting onboarding, implementation and service expansion where required. Monitor market trends, regulatory developments and customer needs, sharing insights internally to support commercial and strategic decision-making. Maintain accurate customer, opportunity and forecasting information within Salesforce and provide regular performance reporting. Ensure commercial activities comply with company policies and governance requirements, proactively identifying and managing commercial risks. Represent the company professionally at customer meetings, industry events and conferences. Candidate Requirements: Strong knowledge of the marine services, port agency, shipping or wider maritime industry, including key market trends and customer operating models. Proven commercial experience with a track record of driving revenue and profitable growth. Strong business development skills, with experience identifying opportunities, managing sales pipelines and closing commercial agreements. Demonstrated ability to build and manage strategic customer relationships, including engagement with senior stakeholders. Experience in commercial negotiations, contracting and pricing. Knowledge of key account management, customer relationship management and strategic account planning. Experience working effectively within a matrixed, multinational organisation. You will receive: A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy: A place to grow your career - we’ll help you set big goals and exceed them. Competitive salary package. Work with talented, committed, and supportive teammates. Value Award celebration events. Why Inchcape Shipping Services? We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry. Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: Global Perspective - we connect the world and see the bigger picture. The Power of People - we rely on the strength of local agent knowledge and relationships. Progress - we adopt new thinking and push for positive change in our industry. #WeAreInchcape Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. Additional Information: Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location. To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them. #LI-Hybrid