NETWORK ADMINISTRATOR

Job description

This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role. Position Title: Network Administrator Job Summary: Responsible for the support, maintenance, administration, and enhancement of the bank's network and telecommunications infrastructure. Designs, evaluates, installs, and maintains enterprise network infrastructure solutions to support business and operational requirements. Provides technical support and consultation to IT operations, enterprise architecture, service management teams, information security, and subsidiaries. Plans, recommends, and implements enterprise-level network infrastructure roadmaps to ensure availability, performance, and security. Specific Duties & Responsibilities: Installs, administers, and maintains enterprise network infrastructure components and telecommunications facilities. Ensures network infrastructure availability, performance, and security are maintained within agreed service levels. Conducts research on network security, routing, switching, and emerging technologies to improve infrastructure resilience and cost efficiency. Provides technical support and consultancy services to internal stakeholders and subsidiaries. Delivers second-level support for network-related incidents and coordinates vendor support when required. Investigates infrastructure issues and implements corrective measures to minimize recurring incidents. Coordinates with solution providers, vendors, and telecommunications partners regarding product enhancements, fixes, and support requirements. Monitors the health and performance of network infrastructure and regularly reports status and capacity concerns. Performs maintenance activities, tuning, preventive maintenance, backups, and system housekeeping. Maintains accurate and secure infrastructure documentation. Provides technical guidance and knowledge transfer to other network administrators. Conducts root cause analysis and recommends long-term solutions to operational issues. Identifies automation opportunities for recurring operational tasks. Recommends and implements monitoring tools and improvements to address infrastructure visibility gaps. Performs capacity planning and forecasting to ensure infrastructure scalability and timely resource allocation. Performs other related functions that may be assigned from time to time. Qualifications: Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or related field. At least 3-5 years of experience in network administration, network infrastructure support, or telecommunications management. Strong knowledge of network technologies, including routing, switching, WAN/LAN, and network security. Experience in troubleshooting and maintaining enterprise network infrastructure. Knowledge of infrastructure monitoring, capacity planning, and performance management. Experience working with vendors and telecommunications service providers. Strong analytical, problem-solving, and communication skills. Network certifications (e.g., Cisco CCNA/CCNP, CompTIA Network+) are an advantage. Other Details: Rank: Junior Officer Unit: Information Technology Group / Infrastructure Division / Network Services Department Location: Metrobank Center, BGC