Network Controller

Job description

Job Description About Fugro Satellite Positioning, Inc. Fugro Satellite Positioning services and products involve the development and operation of GNSS (Global Navigation Satellite Systems) and the provision of related products world-wide. Fugro offers a range of services tailored to the particular application and market environment to ensure a cost effective, fit for purpose solution under every circumstance, be it on land, offshore or in the air. About the Position Fugro Satellite Positioning, Inc. has an immediate opening in the Singapore office for a Network Controller . This position is responsible for monitoring and proactively supporting the daily operation of our Fugro Data Network, including Network Control Center (NCC), Remote sites and Satellite uplink sites. This includes monitoring and QC of the data collection, distribution and broadcast processes with minimum downtime. Also assists with customer support outside of normal daily working hours. It is a unique position where the employee is trained on the job. The employee works on rotating shift. Major Responsibilities: Monitoring operation of the NCC (remote site data collection, central computer operation, data distribution and uplinking) and responding to data alarm conditions. Able to work rotating shifts in a 24/7 environment. Fault isolating and resolution using internal and external resources. Documenting all alarm conditions and actions. Performing data archiving and plotting tasks. Collating system performance statistics and assisting in the production of tables and graphs for reporting and system analyses. Providing assistance during additions or changes to either the NCC or remote site computer and data communications equipment. Assisting in the coordination of planned system outages with communications service providers and Fugro clients to minimize disruption to Fugro Satellite Positioning, Inc. services. Assisting, where appropriate, with the preparation of Fugro Data Network documentation and reports. Assisting in the maintenance and updating of NCC Operational Procedures. Proposing new methods of operations for the NCC to improve productivity. Provides customer support as appropriate. Promptly responding to telephone calls, faxes, emails and their redistribution as required. Observing NCC security and safety measures. Creating brief memos, emails and occasional drawings using established office software. Knowledge/Skill/Qualifications: Diploma; College coursework in information technology required; degree in computer networking systems or computer science preferred. Computer networking with other computer systems Good computer literacy and competence in the use of common office software packages like Windows and Red Hat operating systems What Fugro offers Competitive salary with Annual Wage Supplement Generous paid leave Career & training opportunities (international opportunities possible) Company shuttle from various pick-up at MRT stations across Singapore Collective health insurance and outpatient benefits. Employee Assistance Programme (EAP) to provide help when you need extra support. Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc.) Here's how to apply: Please include your latest resume in the application. Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability). We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted. Disclaimer for recruitment agencies: Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated .