Network Specialist - Junior

Job description

The Network Specialist will perform installation oversight, configuration, testing, monitoring, servicing of network equipment and activation of networks for projects supporting the Department of Defense networks. ### Key Tasks & Responsibilities - Perform customer coordination, Initial Test and Acceptance (IT&A), execution of all reporting functions, and complete data input associated with new service activations to ensure they are implemented in accordance with Defense Information Systems Agency (DISA) standards - Work directly with customers, solution architects and vendor SMEs to implement changes and also identify, analyze, and resolve issues. - Manage Service Orders, in accordance with Change Management procedures - Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes - Initiate network device configurations using configlets - Analyze DISN and databases to validate and implement customer requirements - Design and implement solutions to highly technical problems through testing, documentation and modification of configurations on network devices - Coordinate and program customer circuit activation with commercial vendors to establish the engineered solution for end-to-end connectivity - Perform network monitoring to assess if deployed changes have caused impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting - Utilize systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional requirements in support of customer resources. - Engage with the DISA project managers and/or customers to resolve issues with incomplete or unclear requirements. - Reach out to stakeholders and facilitate approvals as necessary to ensure continual forward progress of the service request. ### Required Education & Experience - BS degree and 2-4 years of prior relevant experience (or equivalent combination of education and/or experience.) ### Certification Requirements - DoD-8570 IAT Level 2 baseline certification (CompTIA Security+ CE or equivalent) ### Desired Qualifications: - Prior experience at DISA, or knowledge of DISA systems and processes. - Prior experience with SharePoint data entry. - Experience performing customer outreach. - Experience with DISA Request Fulfillment process and associate documents (TSRs, TSOs, completion reports) and circulars experience. - Basic understanding of Department of Defense, its policies, and hierarchy. - Basic understanding of DISA organizational structure and how different elements (DITCO, etc.) contribute to fulfilling mission partner TSR requirements. - Network certifications: Cisco Certifications (CCNA, CCNP, etc.), Microsoft certifications (MCSE, etc.), security certifications (Security + CE, CISSP, etc.)- ITIL certification. ### Clearance Requirements - Active DoD SECRET is required with ability to obtain DoD Top Secret ### Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) - Position is on site at Government facility. Remote work is not available.