Networks Service Owner

Job description

The IT Network Service Owner is accountable for the end‑to‑end performance, availability, and lifecycle management of the organisation’s network services. This role provides strategic and operational leadership across all network domains—including LAN, WAN, WLAN, SD‑WAN, firewalls, load balancers, and connectivity services—ensuring they are secure, resilient, and aligned with business needs. Reporting into senior IT leadership, the Network Service Owner acts as the primary authority for network service strategy, governance, and continuous improvement. They work closely with the Network Operations Centre (NOC), external service providers, and internal engineering teams to ensure that incidents are resolved quickly, changes are delivered safely, and the network estate evolves in line with technology roadmaps. This role requires a blend of technical depth, service ownership discipline, and strong commercial acumen. The successful candidate will drive operational excellence, manage vendor performance, and ensure the network services underpinning the organisation remain robust, scalable, and cost-effective