Neuroscience Director of Patient Care - The Woodlands

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Rooted in the Woodlands for 40 years, Memorial Hermann The Woodlands Medical Center has provided family- and patient-centered, trusted care to the many communities of Montgomery County, north Harris County and beyond. We regularly invest in campus expansion and renovation projects to tailor our advanced, personalized services for you and your family. Here, you can easily realize why Memorial Hermann The Woodlands is your medical center. Our welcoming campus, located at 9250 Pinecroft Drive, consists of a main hospital with 457 beds across three patient bed towers, plus four medical plaza office buildings. A team of more than 1,400 affiliated physicians - representing nearly 90 medical specialties - is supported by over 3,300 employees. We are a designated Level II trauma center and were the first and only hospital in Montgomery County for over a decade granted Magnet® status – an international distinction for nursing excellence and quality care by the American Nurses Credentialing Center. We are embracing the Institute for Healthcare Improvement's Transforming Care at the Bedside (TCAB), which engages and supports our front line caregivers in identifying and implementing change that will improve care and empower our bedside caregivers to provide the best care possible. We implemented this model of care in 2007 and have seen our staff engaged in creating innovations that have improved our patient, physician and staff satisfaction. Our culture promotes learning, evidence-based practice and recognition of excellence at all levels. Position responsible for providing leadership, direction and support for one or more patient care departments, ensuring the delivery of quality care to patients; and for planning, implementing, reviewing and controlling the budget, staffing, and robust process improvement. *Over NVICU, NSICU, & Neuro Med/Surg IMU *Master's Degree *Previous Clinical Director experience *Neuroscience, trauma or critical care experience in a specialty area *Professional certification strongly preferred Job Description Minimum Qualifications: Education: Bachelor of Science in Nursing degree from a n acc r e di t e d sc h ool of professional nu r sing required; Master’s Degree preferred. Licenses/Certifications: Current State of Texas license or temporary/compact license to practice professional nursing Professional Certification in clinical area or management within one year of hire preferred Experience / Knowledge / Skills : Five y ea rs of pro g r e ss i ve c l i nic a l e x p e ri e n c e; see attached Table 1 for Direction I-IV leveling D e monstr a tes c om m i t ment to t he P a rtn e r s - in - C a ring pro c e ss by in t e g r a t i ng our c ul t u r e in all i nte r n a l a nd e x te r n a l custom e r int e r a c t i ons; d e l i v e rs on o u r b ra nd p r om i se of “ we a dv a n c e h ea l t h” throu g h innovation, a cc ountabil i t y , e mpow e rm e nt, collabo ra t i on, c ompassion and re sul t s while e nsuring one Memorial Hermann. PRINCIPAL ACCOUNTABILITIES : Directs the day-to-day operations for assigned patient care departments, maintaining 24/7 operational responsibility and directing clinical and non-clinical staff. Reviews and approves all new hires, establishes and controls standards for performance a ppr a isals; works with managers to identify sta f fing n ee ds a nd p r ovides for acc o r din g l y ; coordin a tes t r a in i ng n ee ds of sta f f with education d e p a rtme n t; r e mains a v a i l a ble, acce ss i ble a nd vis i ble to sta f f; r ec o g ni z e s sta f f ’ s ac hiev e ments a nd acc omp l ish m e nts a nd p r ovides on g oing f e e db ac k on p e r f o r man ce . Works with service line leaders and managers to establish departmental scope of service, goals and strategic plan for the department; stays up-to-date on new developments in the field and incorporates such in the department’s scope of service; reviews departmental policies, procedures, and systems; conducts appropriate department promotional activities and participates in hospital market activities. Monitors a nd dir ec ts a ll p a t i e nt ca re ac t i vi t ies. Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience. Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes. Ensu re s that r e v e nu e , e x p e nses, c ontribution ma r g in a nd F TE ’ s me e t or e x cee d bud g e t; pr e p a r e s and submi t s bud g e t a nd r e lat e d r e ports; fo reca sts a nd acc u ra tely p r oje c ts e x p e nses; t a k e s c o r r e c t i ve ac t i on to add re ss ne g a t i ve v a ri a n ce s; id e nt i fi e s and pro p oses ca pi t a l bud g e t i tems a ppro p ri a tel y . P romotes ph y sici a n input a nd c om m unic a t i on; includ e s medi ca l sta f f in planning n e w or r e vised pol i c ies, p r o ce dur e s a nd s e rvi ce s; provid e s r a pid r e sponse a nd follo w - up to medi ca l sta f f is s u e s/con ce rns; s ee ks n e w w a y s to en c our ag e n e w ph y sici a ns to ut i l iz e h ospital s e rvi ce s. Promotes a safe and accountable environment; adheres to all Memorial Hermann policies, procedures, and standards, being a good steward of resources, including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; coaches and mentors managers, charge nurses and staff; serves as preceptor, mentor and resource to less experienced staff. Adheres to all regulatory and Texas Board of Nursing requirements and standards. Performs other duties as assigned, within scope of practice and clinical competency.