Night Auditor - Novotel Sydney City Centre

Job description

Company Description At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. Job Description At Novotel Sydney City Centre, we are seeking a Night Auditor to join our team on a full-time basis. This is the perfect opportunity for a night owl, who is guest obsessed, has an eye for detail and a passion for providing exceptional service. In this role you will: Assist the Night Manager in balancing daily transactions and preparing overnight reports. Ensure guest accounts are accurate and provide helpful, clear information. Deliver exceptional guest service during check-in, check-out, and throughout the night. Maintain a safe and secure environment for guests and employees. Follow the Night Audit checklist to ensure smooth operations Step into the Night Manager role as required to support business operations, leading the hotel overnight and ensuring exceptional guest service and operational continuity. Qualifications To be successful in this role, you will bring: A guest-obsessed focus with the ability to thrive in a fast-paced and ever-changing environment. The ability to navigate change and provide quick-thinking solutions when challenges arise. Clear and confident communication skills, both written and verbal. Proficiency in Excel and OPERA Cloud. Availability to work 38 hours per week across weekdays, weekends and public holidays on overnight shifts. Valid Australian working rights. A current NSW RSA and First Aid & CPR Certificate, or a willingness to obtain these qualifications. Additional Information What’s In It for You Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers. Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy. Continuous learning and investment into your capability Work alongside passionate industry professionals Be mentored by experienced Accor Hospitality professionals who want to see you succeed! Our Commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.