Night receptionist (F/M/X)

Job description

As our Night Receptionist, you will be the main point of contact for guests during overnight hours, ensuring a warm welcome, efficient service, and a safe and comfortable hotel environment. You will also be responsible for completing night audit procedures, maintaining accurate financial records, and preparing the hotel for the following day's operations. Your Key Responsibilities Welcome guests and handle check-ins, check-outs, and guest requests professionally and efficiently. Provide friendly and attentive guest service throughout the night. Perform daily night audit procedures, including verifying transactions, payments, and financial records. Prepare and distribute daily operational and financial reports. Handle reservations, guest inquiries, telephone calls, and emails. Process payments and ensure accurate cashiering and billing procedures. Monitor hotel security and follow established safety and emergency procedures. Address guest concerns and resolve issues independently whenever possible. Coordinate with other departments and ensure an accurate handover to the morning team. Maintain the reception area and uphold Accor's service and brand standards. Must currently reside in Cyprus and have the legal right to work in Cyprus. Applicants must hold a valid work permit or other appropriate work authorisation, where applicable. Please note that the hotel does not provide visa sponsorship, work permit assistance, or accommodation. Previous experience in hotel reception or a similar guest-facing role, preferably within the hospitality industry. Excellent English communication skills, both written and spoken. Knowledge of Greek is considered a strong advantage. Experience with Opera Cloud or another Property Management System (PMS) is an advantage. Good computer skills and attention to administrative and financial accuracy. Ability to work independently and make sound decisions during night shifts. Strong problem-solving skills and a guest-oriented mindset. Reliability, professionalism, and excellent organisational skills. Availability to work overnight shifts, including weekends and public holidays. What We Offer A welcoming and supportive working environment within an international hotel brand. Competitive salary based on experience and qualifications. Training and professional development opportunities. Opportunities to grow within Accor's global hospitality network. Employee benefits and hotel discounts through eligible Accor programmes. The opportunity to be part of a distinctive boutique hotel in the heart of Nicosia. Interested in Joining Us? If you are passionate about hospitality, enjoy working independently, and take pride in delivering excellent guest experiences, we would love to hear from you. Apply now and become part of The Classic Hotel Nicosia – Handwritten Collection! At The Classic Hotel, we value diversity and are committed to providing an inclusive working environment where everyone is welcome. Join The Classic Hotel Nicosia – Handwritten Collection, part of the Accor family! Located in the heart of Nicosia, The Classic Hotel combines contemporary hospitality with a distinctive personality as part of Accor's Handwritten Collection. We believe that great hospitality comes from genuine connections, attention to detail, and creating memorable experiences for every guest. We are looking for a reliable, welcoming, and detail-oriented Night Receptionist / Night Auditor to join our Front Office team and ensure our guests enjoy a seamless and comfortable experience throughout the night.