Nurse Manager, Clinical Operations - Otolaryngology

Position Overview The Clinical Operations Nurse Manager is responsible for managing daily clinical operations within the Otolaryngology Clinic and providing clinical oversight for nursing care at associated off-site clinics . Partnering closely with Division Chiefs and the Service Line Director, this role leads the local operational execution of strategic initiatives for the Otolaryngology Clinic to advance Seattle Children's mission, vision, and values . This role drives continuous workflow improvements, oversees the clinic budget and staffing, ensures regulatory compliance, and supports a highly engaged clinical team to deliver safe, high-quality patient care . Key Responsibilities Culture & Team Engagement : Drive team engagement and cultivate a high-performance clinic culture . Maintain a visible presence in the clinic to remove blockers, build trust, and translate broader strategic goals into actionable targets for staff . Cost Center Budget Performance : Manage the clinic's operational budget and expenses . Independently monitor monthly financial reports, manage budget variances, and adjust spending in real time based on patient volume . Staffing Efficiency : Oversee daily staffing levels, schedules, and callout responses . Align staffing models and team skill mix with patient volume, acuity, and clinical competency needs . Clinic Operations & Resource Optimization : Lead daily clinic flow, exam room utilization, and time-sensitive patient escalations . Maintain continuous regulatory survey readiness and eliminate throughput bottlenecks from check-in to discharge . Strategic Execution : Implement service line strategic initiatives into daily standard work . Use Lean methodologies to drive continuous process improvements and track clinic Key Performance Indicators (KPIs) . Required Education and Experience Bachelor’s degree in Nursing. A Master’s degree in Nursing may be substituted provided the incumbent also possesses a Bachelor’s degree in another field. Minimum of two years of nursing or relevant clinical experience. Demonstrated performance improvement leadership experience. Required Credentials Current Washington State RN licensure. BLS for Healthcare Providers. A copy of Bachelor's degree in Nursing or transcripts indicating attainment of Bachelor's degree (or higher) in nursing is to be on record with Human Resources upon hire. Preferred Master’s Degree in Nursing or business related field. Experience in a pediatric ambulatory setting. Three (3) or more years recent experience in an ambulatory management and/or leadership role. Compensation Range $133,247.00 - $199,871.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors . Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website . About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.