Nutrition Care Associate Shift Coordinator

Job description

Job Description: This position is responsible to lead the Culinary Services team or service line when other leadership is not on-site within the Culinary Services department while fulfilling the role of the Nutrition Care Associate. This position may be responsible for ordering and rotating supplies, and for planning, organizing, and facilitating catering functions and/or leading a satellite café location. Supports facility efforts to improve the patient and guest experience. Essential Functions Leads and maintains workflow of assigned area and ensures tasks are completed. Resolves immediate issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing. Escalates to manager as appropriate. Participates in orienting, training, scheduling, coaching, and leading employees as appropriate. Ensures that department standards for quality, sanitation, and safety are met. Communicates issues with the appropriate members of management. Contributes to achievement of consumer satisfaction goals, patient engagement goals . Responsible to implement, under the direction of the Nutrition Services Manager, best practice, system-level initiatives. Skills Nutrition Food Services Culinary Arts Diets People Management Service Recovery Customer Service Organizing Communication Reading Qualifications Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho). ServSafe certification obtained within 90 days of hire date if not current (Note: Caregivers who work only in call centers are exempt from this requirement). Demonstrated ability to read and communicate effectively in English. Demonstrated ability to lead and work independently as well as part of a team. Demonstrated ability to utilize safe food handling techniques, in all applications Understands workflow, prioritizes, uses timelines, understands deadlines Demonstrated ability to provide exceptional customer service (preferred) Understands modified diets (preferred) Demonstrated ability to utilize commercial cooking equipment (preferred) Physical Requirements Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Remain standing for long periods of time to perform work. Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals. Location: Intermountain Health Primary Childrens Hospital Work City: Salt Lake City Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.45 - $27.04 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here . By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 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