Observability Engineer

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Role Overview We are seeking an experienced Observability Engineer to design, implement, and maintain robust monitoring and observability solutions across our infrastructure and applications. The ideal candidate will have deep expertise in monitoring strategies for microservices, applications, and infrastructure, along with strong communication skills to engage stakeholders effectively. Key Responsibilities Design and implement end-to-end observability solutions for infrastructure, applications, and microservices. Develop and maintain dashboards for real-time visibility into system health and performance. Collaborate with stakeholders to understand monitoring requirements and provide clear, actionable insights. Assess and track observability maturity across the organization Implement and manage Solutions for metrics collection and alerting. Automate monitoring processes using scripting languages (Shell, Python, PowerShell). Integrate and optimize monitoring tools for performance and scalability. Troubleshoot and resolve observability-related issues across environments. Deep understanding of: Infrastructure Monitoring (Host Systems, Networks and Open systems) Application Performance Monitoring (APM) of monolithic and containerized applications Microservices Monitoring Dashboard creation and visualization Strong stakeholder communication and documentation skills. Proficiency in scripting: Shell, Python, PowerShell . Preferred Experience: Infrastructure Monitoring: Broadcom DX UIM APM: Cisco AppDynamics, Elastic APM NPM : Solarwinds Dashboards: Grafana Experience in financial institutions or regulated environments. Knowledge of Elastic Stack (Elasticsearch, Logstash, Kibana) is a plus Requirements : Bachelor’s degree in computer science, Information Technology, or related field. 5+ years of hands-on experience in managing observability solutions (Design, Build, Run & Maintain). Experience with enterprise logging platforms (e.g., Elasticsearch, Splunk). Proficiency in automation scripting (Ansible, Terraform, PowerShell, etc.). Strong understanding of both application and infrastructure domains. Experience with container orchestration platforms like OpenShift or k8s Solid knowledge of hardware, operating systems, and system services performance tuning. Excellent analytical and problem-solving skills with a creative mindset. Strong communication skills in written and spoken English. Proven ability to work collaboratively across teams and influence stakeholders. Ability to perform under pressure and meet tight deadlines with minimal supervision. What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.