Observability & Event Intelligence - Senior Engineer

Job description

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 2 5 ,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise . As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role profile & Summary : We are investing in observability and event intelligence at LSEG and want you to be part of it! As a key player in our Observability organization, you’ll help us deliver reliable, intuitive tools that help engineering teams to deliver their best work. As we work to embed observability as a core practice across the organization, we’re looking for someone who will collaboratively participate in this pursuit. In this role, you'll be joining our Observability platform team within I&C Digital Operations, as a Senior Observability & Event Intelligence Engineer focusing on Datadog and/or other observability tools within our Observability team in Bucharest (Romania). This team builds and manages the LSEG’s Observability platform, work with all Cloud platform teams, Tooling teams, Application teams and Operations teams to understand the requirements, refine it, prepare strategic, standardized, and cost optimized way to develop new features and deploy to production as quickly as possible for application teams to use. WHAT YOU'LL BE DOING: Enforce governance, standards, and platform reliability. Control identity, access, and RBAC policies. Connect workflows with change, incident, and problem management. Assess and implement new features, costs, and risks. Deliver self-service onboarding, offboarding, and use cases. Manage platform limits and enforce guardrails. Provide L3 support and advanced troubleshooting. Bridge vendor engineers with internal technical teams. Develop and implement features for LSEG’s Observability platform. Implement and integrate OpenTelemetry (OTEL) for standardized instrumentation, distributed tracing, and metrics collecti on Deploy and configure SaaS platforms including Datadog, BigPanda , Cribl , Splunk, and ServiceNow integrations Standardize and automate processes to enhance efficiency and adherence to modern SDLC practices. Collaborate with internal teams to integrate with systems, platforms, and tools, developing SOPs for support. Automate provisioning and integration using Infra as Code practices with Terraform, Python, and Rest APIs. Build and maintain CI/CD pipelines for platform feature delivery. Explore new observability products, conduct proof of concepts, and create roadmaps for implementation. Optimize the usage and cost of the Observability platform by strategizing with platform and application teams. WHAT YOU'LL BRING: 10 – 12 years of experience in Technology Development with robust exposure to cloud environments. 2 – 3 years’ experience with observability platforms (Datadog , Splunk, Dynatrace or a similar product) . Experience implementing and supporting open-source systems (ELK, Grafana, Prometheus, Vector, Jaeger) Hands-on familiarity with SaaS platforms: Datadog, BigPanda , Splunk, ServiceNow integrations Strong proficiency in GitLab, Terraform, Python, CI/ CD and shell scripting. Good understanding of ITSM, ITIL, and Agile/Scrum methodologies. Proven expertise in developing monitoring standards, logging standards, and observability standards scalable across hundreds of application teams in a cost optimized manner. Strong cloud knowledge, particularly in Azure followed by AWS. Experience with platforms like New Relic, Grafana-Prometheus is also beneficial. Demonstrable experience in integrating systems, metrics, logs and applications with monitoring and APM tools, and building real-time dashboards and analytics. EDUCATION AND PROFESSIONAL SKILLS: Professional qualification or equivalent in Cloud Engineering, Computer Science, or a related field. Strong collaboration and communications skills are essential for collaborating with various internal teams and stakeholders. WHAT YOU’LL GET IN RETURN : You’ll have the opportunity to work in a collaborative and growth-oriented environment. We offer continuous learning opportunities, and a culture that values innovation and ownership. We recognize that to attract the best talent, we need to be flexible, and we are open to discussing work arrangements with you. We take hybrid approach to workplace; this role is Bl ended/ Digital first . LSEG Purpose and Values Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Underpinning our purpose, our values of Integrity, Partnership , Excellence and Change set the standard for everything we do, every day. They guide the way we interact with each other, the partners we work with and our customers. Delivering on our purpose and living up to our values is a responsibility that we all share. To achieve our ambitions through a strong culture, People Leaders need to role model our Values and create the culture for everyone at LSEG to be at their best. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.