Ocean Export Specialist

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. SUMMARY: The Ocean Export Specialist is responsible for managing the end-to-end coordination of international ocean export shipments. This role ensures all shipments are executed efficiently, cost-effectively, and in compliance with company procedures and global trade regulations. The position serves as a key point of contact for customers, carriers, and overseas partners, delivering high-quality service and proactive communication throughout the shipment lifecycle. ESSENTIAL FUNCTIONS: Coordinate and execute all ocean export shipments from booking through final delivery Prepare and manage export documentation to ensure compliance with international regulations Arrange cargo collection and inland transportation; monitor shipment progress Maintain effective communication with customers, overseas agents, carriers, and vendors Provide shipment updates, pre-alerts, and resolve issues proactively Manage and update carrier rates; obtain spot quotes as needed Track shipments and ensure timely milestone updates in internal systems Process billing, verify payable charges, and support accurate invoicing Audit shipment files to ensure completeness and compliance Maintain organized customer and shipment records Enter and maintain shipment data within Cargowise (C1) system Collaborate with internal teams to support overall branch and operational goals QUALIFICATIONS : 3+ years ‘experience handling ocean export shipments Strong knowledge of export documentation, processes, and compliance requirements Proven ability to coordinate shipments from origin through final delivery Excellent written and verbal communication skills Strong organizational skills with high attention to detail Ability to manage multiple priorities in a fast-paced, deadline-driven environment Proactive problem-solving skills with a customer-focused approach Ability to work effectively both independently and as part of a team EDUCATION/EXPERIENCE : High School Diploma or GED required Associate’s or Bachelor’s degree in Logistics, Supply Chain, Business, or a related field preferred Experience within the freight forwarding industry strongly preferred Familiarity with CargoWise (C1) software is preferred Geographic knowledge and understanding of global trade lanes are a plus Additional language skills are a plus ENVIRONMENT : 100% performed in climate-controlled internal office environment working under normal office conditions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment. ADDITIONAL : The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. Management retains discretion to add or change duties of this position at any time. JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. NOTICE TO APPLICANTS JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.