ODSP Ranger (Lead - L2)

Job description

Preferred Qualifications, Abilities and Experience • Demonstrated experience of M365 technologies (Preferably MS 900 Certification) • Hands-on experience supporting Microsoft SharePoint Online & OneDrive for Business deployments. • Experience with SharePoint Online architecture, site collections, and permissions management. • Experience troubleshooting SharePoint-related issues, including connectivity, authentication, and integration challenges. • Experience with SharePoint farm architecture, configuration, and troubleshooting. • Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On. • Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers). • Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools. Qualifications Required/Minimum Qualifications • 3+ years prior product, customer support and/or technical support experience. • Language Qualification: English Language: fluent in reading, writing, and speaking. • 3+ years prior product, customer support and/or technical support experience