Office Administrator

Job description

Yellowstone Local is proud to represent Pacific Sheet Metal, a trusted name in the industry known for its top-tier service and strong commitment to its employees. Looking for a fast-paced, customer-facing role where no two days are the same? If you thrive on organization, problem-solving, and keeping operations running smoothly, this is your chance to make an impact. What's in it for You? Competitive Pay: $58,240 to $68,640 per year Comprehensive Benefits: Medical, Dental, Vision, HSA, and 401(k) with company matching Work-Life Balance: Paid Time Off and Paid Holidays Career Growth: Paid training, employee discounts, and advancement opportunities Why You'll Love It Here Family-focused culture with approachable leadership and a supportive team environment Fast-paced work that keeps every day engaging and rewarding Make a direct impact by helping homeowners receive timely, high-quality service Opportunities to develop your administrative, customer service, scheduling, and dispatch skills Grow your career within an established service company Your New Role Join Pacific Sheet Metal as an Office Administrator in Rifle, Colorado, supporting daily service operations and communication between customers, the service manager, and field technicians Answer incoming calls from homeowners and assess service needs Create and manage work orders based on customer conversations Schedule and dispatch service technicians using industry-specific software Maintain real-time communication with field employees and the service manager Organize and maintain customer records, files, and schedules Prioritize multiple administrative and service coordination responsibilities in a fast-paced environment Provide professional customer service while resolving scheduling and service inquiries Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. 3 to 5 years of experience in an administrative, dispatch, customer service, office administration, or service coordination role High school diploma or equivalent Proficiency with Microsoft Office Suite Strong organizational, communication, and multitasking skills Ability to professionally manage challenging customer interactions Experience working in a fast-paced office environment Experience with construction, HVAC, plumbing, electrical, or other service industry software preferred Ability to learn new scheduling and dispatch systems Successful completion of pre-employment assessments as part of the hiring process Pacific Sheet Metal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red