Office Administrator

Job description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to: Grow your career with tailored development programs Thrive your way with flexible work options Make your mark in a high-performing, values-led team Metcash Food Service and Convenience business includes a banner of brands that specialise in the supply to wholesale, convenience, foodservice and QSR customers across Australia. Some of these brands include Campbells, Superior Food Services, Independent Grocers (NT), Mooloolah River Fisheries, Sealanes, Southern Cross Marines and Global Meats. Joining the Metcash Food Service and Convenience business means the work you do contributes to brands with real purpose, empowering independent businesses and strengthening local communities across Australia. About the Opportunity We are looking for an organised and detail-focused Office Administrator to join our Campbells branch in Bendigo on a full-time basis. You will support branch operations by maintaining accurate records, processing invoices and financial documentation, responding to enquiries and assisting the wider team with day-to-day administration. The working hours are Monday to Thursday, 9:00 am to 5:00 pm, and Friday, 8:30 am to 5:00 pm In this Role Complete daily data entry and maintain accurate records. Prepare, process and file invoices and business documentation. Assist with accounts receivable and banking requirements. Process credits, adjustments and customer account documentation. Reconcile transactions and investigate discrepancies. Respond to telephone calls, emails and customer enquiries. Support the Branch Manager and other departments with reporting and administration. Maintain confidentiality and comply with company procedures, financial controls and workplace health and safety requirements. What are we looking for? Previous administration experience, preferably in wholesale, retail or distribution. Confidence using Microsoft Office, particularly Excel and Outlook. Experience with SAP Concur. Strong numerical ability and attention to detail. Good written and verbal communication skills. The ability to manage priorities and meet deadlines. The ability to work independently and contribute to a collaborative team. A careful and reliable approach to records, customer information and financial documentation What’s on offer We’re proud to offer a workplace that supports your well-being, growth, and belonging: 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 📚 Career Growth: Endless learning and development opportunities 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) 🧠 Mental Health: Gold accreditation by Mental Health Australia 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited About Us Join us and be part of something bigger! Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected. Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity. #LI-IS1 #INFLA