OFFICE COORDINATOR

Job description

Job Requisition ID: 58020 Division/Section/Unit: Professional Regulation / Licensing & Testing/Prof Svcs / Professional Services Pool HR Tracking #: 38172 Position Title: Office Coordinator Opening Date: 09/04/2026 Closing Date: 09/21/2026 Agency: Department of Financial and Professional Regulation Class Title: OFFICE COORDINATOR - 30025 Skill Option: Keyboarding Bilingual Option: None Salary: Anticipated starting salary $4,272 monthly; Full range $4,272 - $5,641 monthly Job Type: Salaried Category: Full Time County: Sangamon Number of Vacancies: 6 Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code: This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview Under direction, independently receives and evaluates complex licensing applications and supporting documents. Applies extensive knowledge of the Department’s data base system and coding specification by inputting data to identify the applicant, their educational background, any certifications of licensure in another jurisdiction, work experience, internships, and a variety of other data to verify compliance with a variety of licensure statutes, administrative rules, policies, and procedures. Applies general knowledge of licensure acts, agency operations, and administrative rules by explaining or clarifying licensure requirements and administrative rules. Provides back-up for superior, including composing and typing, routine correspondence, organizing and maintaining filing systems, greeting visitors, opening and sorting mail, answering the phones, and responding to inquiries. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. State of Illinois Benefits Health, Life, Vision, and Dental Insurance 12 weeks paid maternity/paternity leave Pension Plan – Vesting at 10 years for Tier II Full 20-year retirement awards free health insurance during retirement Deferred compensation and other pre-tax benefits programs Paid state holidays, 12-14 days annually 3 paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over year to year) 10-25 Days of Paid Vacation time annually (10 days in year one of employment) Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable) Employee Assistance Program and/or mental health resources For more information about our benefits please follow this link: Essential Functions Under direction, independently receives and evaluates complex licensing applications and supporting documents. Applies extensive knowledge of the Department’s data base system and coding specification by inputting data to identify the applicant, their educational background, any certifications of licensure in another jurisdiction, work experience, internships, and a variety of other data to verify compliance with a variety of licensure statutes, administrative rules, policies, and procedures. Applies general knowledge of licensure acts, agency operations, and administrative rules by explaining or clarifying licensure requirements and administrative rules. Provides back-up for superior, including composing and typing, routine correspondence, organizing and maintaining filing systems, greeting visitors, opening and sorting mail, answering the phones, and responding to inquiries. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill and mental development equivalent to two years of secretarial/business college, or completion of high school and two years of related office experience, or two years of independent business experience. Requires the ability to keyboard accurately at 30 wpm. Preferred Qualifications Prefers at least four years of experience working in a professional office environment. Prefers at least two years of experience reviewing documentation and determining eligibility based on predetermined criteria/rules. Prefers at least two years of experience conducting customer service via phone, email, or in person. Conditions of Employment Requires the ability to pass an agency conducted background check. Revolving Door Statement: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine. Statement of Economic Interest: This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest. Requires the ability to keyboard accurately at 30 wpm. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. Agency Statement IDFPR is a regulatory licensing and enforcement agency that protects the residents of Illinois, ensures the safety and soundness of financial institutions, ensures that competent professionals are licensed to provide services to the public, and enhances commerce in the state for the benefit of all its residents. Work Hours: Monday-Friday 8:30am-5:00pm Headquarter Location: 320 W Washington St, Springfield, Illinois, 62767 Work County: Sangamon Agency Contact: Posting Group: Office & Administrative Support This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). Revolving Door Statement: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine. Statement of Economic Interest: This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest. APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on – click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: