Office & Guest Ambassador (Westlake Village)

Job description

L‑Acoustics is the world leader in premium professional sound systems for live events. From world-class artists on tour, to major music festivals in every genre, to opening and closing ceremonies of planetary sporting events, we are the trusted choice of event professionals who require extreme reliability and fidelity show after show. Designed and manufactured in Europe, and available in 80 countries globally, L-Acoustics employs over 1300 people worldwide, with 20% of team resources devoted to R&D and application. Our products are built to the highest professional and sustainable standards, which we, continue to define and elevate. Join our passionate and dedicated teams who are shaping the future of sound! The Guest Ambassador will focus on the following responsibilities: Reception: Receive guests, answer/transfer incoming calls Create Welcome signs Mail, package distribution, shipping Ensure lobby area, conference and demo rooms are constantly in order Point of contact for building maintenance issues and requests Point of contact for building management and other tenants Coordination of car service pick-up requests (Uber, Lyft, car and driver, limo) Coordination and execution of holiday seasonal decorations Executive office support; special requests, furniture, gifts, etc. Employee welfare; coordinating gifts, cards, requests, questions, information Ordering and Stock Management: Kitchen supplies, office supplies, restocking supplies, supply runs (Staples, Target, Gelsons.) Tradeshow supply orders, packing and shipping materials Events, Trainings, Parties: All in-house event support (setting up, ordering, cleaning, hosting, breaking down, etc.) Coordinate, host and organize in-office lunches for staff (team lunches, birthday celebrations supplying cakes/cards/decorations and holiday celebrations, employee farewell parties Demo hosting support (set up room, set up food and drinks, lunches, acquire and distribute SWAG Executive coffee runs LAUS event support/lead when the Coordinator is out of town, SWAG Organize and host trainings providing breakfast, lunch and snacks throughout the day Travel coordination Back-Up Providing back up to the travel coordinator when needed. Booking of travel, accommodation and rental cars for employees and guests. Based out of our Westlake Village What we offer At L-Acoustics, newcomers are welcomed into a dynamic and inclusive environment that blends technological excellence with human-centered values. New team members benefit from the following: Hybrid work policy with remote flexibility Comprehensive health benefits to support you and your family. Opportunities for internal mobility and career advancement A collaborative, international work environment driven by innovation. Employee events and initiatives that foster community and creativity. Access to the company’s CSE (Comité Social et Économique), offering cultural, leisure, and social benefits. A strong focus/emphasis on work-life balance L-Acoustics supports personal/professional development, diversity, and community engagement—ensuring that every newcomer feels empowered to grow, contribute, and thrive from day one. We recognize that talent is multifaceted. Our commitment to valuing each individual, giving equal opportunities to all and building a team enriched by a variety of backgrounds and experiences. What matters most to us is your passion, your expertise, and your drive to grow. We believe in creating an environment where people can do their best work and thrive together. Even if this role isn’t an exact match, we encourage you to apply. Your unique perspective could be just what our team needs.