Office Manager

Job description

Location: Fab Lab – San Carlos, CA Ready is a remote-first Public Benefit Corporation building the Utility Intelligence Platform that helps governments, utility operators, and consultants manage complex infrastructure programs end-to-end. As Ready expands its hardware product lines (Hypercube, our field-deployable infrastructure platform, and Portals, our communications hubs), physical operations have become mission-critical. The Fab Lab in San Carlos is the center of our hardware development, testing, assembly, staging, and deployment efforts. We're looking for an Operations & Logistics Manager to own the operational backbone of the Fab Lab: the systems that move hardware from production to deployment and keep the space running so Ready can continue building. This is a hands-on role for someone who solves problems from first principles and builds the processes that make routine work easy and automatic, all while nurturing a space where creativity and genius can flourish. This is an onsite role based in San Carlos, CA, five days per week. About Your Role at Ready ⚡️ - Own end-to-end logistics for hardware moving to and from the Fab Lab, including inbound receiving, inspection, and intake through outbound freight for customer deployments. - Manage carrier and freight relationships, schedule shipments, track deliveries and resolve delays, damaged goods and exceptions before they affect production timelines - Own inventory and asset accuracy across raw materials, components, spare parts, and finished hardware, including chain-of-custody documentation and deployment records - Coordinate with hardware and production teams to align build schedules with deployment timelines - Own day-to-day Fab Lab operations, keeping the workplace organized, functional, and safe, including layout, furniture, storage systems, and staging areas, ready to support production - Serve as the primary point of contact for facility vendors (cleaning, maintenance, utilities, security, waste management, and building management), and own maintenance, repairs, inspections, and preventative upkeep - Maintain facility documentation, vendor contracts, permits, and compliance records, and ensure adherence to California workplace and safety requirements, including identifying and escalating operational or compliance risks when necessary - Track facility, inventory, and logistics metrics and report operational health to leadership - Partner closely with Hardware, Engineering, Product, Story, and People Operations teams for onsite events, customer demonstrations, executive visits, and team gatherings - Operate effectively in a fast-moving environment with a high degree of ownership and autonomy A Bit About You 🥇 Required: - 3+ years of experience in management of facilities, logistics, supply chain, operations, inventory, or related roles - Experience supporting hardware, manufacturing, lab, workshop, production, or warehouse environments strongly preferred - Expert knowledge of managing shipping, freight, inventory, or vendor operations via DHL, UPS, FedEx, USPS, et - Calm, low-ego, and highly collaborative, with a bias toward action and problem-solving - Knowledge of California workplace, safety, or facilities regulations - Highly proactive and detail-oriented with a strong sense of ownership - Strong organizational skills with the ability to manage multiple priorities simultaneously - Comfortable working hands-on in a physical environment, including moving and organizing equipment and materials (ability to lift 25+ lbs) Nice to Have - Safety certifications relevant to facilities or industrial environments - Exposure to telecom, infrastructure, manufacturing, or industrial operations Physical Requirements & Work Environment 🏭 The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. Example: - Ability to perform repetitive tasks involving hands, wrists, and arms for extended periods. - Ability to stand and/or walk for extended periods during a work shift (up to 8 hours). - Ability to lift, carry, push, and pull materials and equipment weighing up to 25 lbs. - Ability to bend, stoop, kneel, crouch, and reach as required to perform assembly and inspection tasks. - Ability to use hand tools, power tools, and test equipment safely. - Visual and auditory ability sufficient to inspect components, read instrumentation, and respond to alarms or verbal instructions. - Work may involve exposure to noise, moving mechanical parts, electronics, and varying temperatures typical of a manufacturing or lab environment. Ready is committed to providing proper personal protective equipment (PPE) and reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. About Ready 🚀 - Creative problem solvers approaching a legacy industry with a new point of view - Humble but ambitious, knowledgeable but curious, persistent but not obnoxious - Concise and effective in written and spoken communication - One team, one dream About what you get… - Competitive salary plus meaningful equity upside; salary range is $100,000-$120,000 - Competitive (and ever expanding) benefits for employees and dependents - Opportunities to learn and grow – all things startups - A chance to play a role in defining the roadmap as we pursue a bold vision and and a big goal - To get away - we all convene 1-2x a year for [optional, encouraged] retreats - We’re actively shaping our benefits program: have a say in which benefits matter to you - The charter to realize a market that is set to receive $65 billion in grant funding across the United States Equal Employment Opportunity At Ready, we believe that the best ideas come from people with different backgrounds, experiences, and perspectives. We are committed to creating an inclusive workplace where everyone has the opportunity to do their best work. Ready is proud to be an Equal Opportunity Employer. We make all employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, national origin, ancestry, age, disability, genetic information, veteran or military status, marital status, or any other status protected by applicable law. If you need a reasonable accommodation during the hiring process, please let us know — we're happy to work with you to ensure an accessible and equitable experience.