Office Manager

Job description

ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE WORKPLACE & REAL ESTATE TEAM The Workplace & Real Estate team builds the places where LangChain builds the future of AI agents. We want every office to be somewhere people enjoy showing up to, spaces that run smoothly and feel good to be in. We think of the workplace as something worth designing thoughtfully and improving over time. We're a small, high-agency team with an on-site point person in each hub, and we try to automate the manual work rather than just adding more of it, across our SF and NY hubs plus co-working spokes as we grow. ABOUT THE ROLE The Office Manager helps run our SF HQ day to day, both the on-the-ground experience and the systems that support it. SF is our largest hub and headquarters, we're moved into a new space, and we regularly host meet-ups, company and team onsites. You'll open and reset the space each morning and be a friendly, steady presence through the day and over time you'll contribute to the tooling, standards, and vendor relationships that keep things running well as we scale. It's a hands-on role for someone who enjoys taking care of a space and building the systems behind it. Location: This role is based on-site in our San Francisco (HQ) office, five days a week. WHAT YOU'LL DO TAKE CARE OF THE SPACE - Open and reset the space each morning so it's clean, stocked, and welcoming before people arrive - Keep the space organized, tidy, and well-stocked, a space the team can feel good about - Do a regular walkthrough to catch small things before they become bigger ones BE A FRIENDLY PRESENCE IN THE OFFICE - Be a visible, welcoming presence during business hours, greet guests, help new hires and visitors get oriented, and be someone people can turn to - Help plan and run local in-office events, team moments, and offsites hosted at HQ SUPPORT OPERATIONS, VENDORS & BUDGET - Coordinate facilities, supplies, snacks, and equipment; build relationships with on-site vendors (cleaning, food, maintenance); serve as a point of contact for building management and repairs - Keep vendor programs consistent - Support budget tracking for the office; track cost-per-seat and utilization alongside Finance CONTRIBUTE TO SYSTEMS & STANDARDS - Manage the workplace ticket queue in Console and contribute to a shared SLA framework - Partner with IT to roll out and maintain the workplace tech stack - desk booking, room scheduling, visitor management, mailroom/deliveries - Build and maintain SOPs, playbooks, and trackers; contribute to shared standards across sites - Support space planning and moves for the office - Take part in running life-safety practices (emergency action plan, evacuation, first aid/AED, drills) as part of the company-wide program - Look for ways to make repetitive work - tickets, vendor comms, inventory, invoice/billing reconciliation WHAT YOU'LL BRING HARD SKILLS - 2–4 years in office/workplace management, facilities, or workplace operations, ideally in a fast-growing company - Organized and comfortable keeping plans, budgets, and status visible and up to date - Experience with workplace systems (ticketing, desk/room booking, visitor management) or vendor programs SOFT SKILLS - Hospitality mindset - you enjoy making colleagues and guests feel welcome (a hotel or hospitality background is a plus, not a requirement) - Ownership - you like taking care of things without being asked, and enjoy improving the systems around you - Attention to detail - you take pride in a clean, well-run space - Reliability - comfortable with a consistent, on-site, 5-day presence - Run to the roar - steady and proactive, you move toward problems instead of away from them when something breaks NICE TO HAVE - Hospitality background (hotels, premium service) - Experience supporting office moves or buildouts - Familiarity with LangChain, LangGraph, LangSmith, or similar tools - Comfortable using AI tools to work more efficiently ANNUAL SALARY RANGE: $90,000 - $110,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.