Office Manager (all genders)

Job description

Our Vision At Cardmarket, people come first. Our goal is to create a workplace where everyone feels safe, appreciated, and inspired. A place where you enjoy coming to work and feel good about heading home at the end of the day. Open communication is at the heart of our culture. Only by talking openly about challenges, big or small, can we find solutions together. Cardmarket connects people across continents, regardless of skin colour, origin, religion, nationality, gender, or sexual orientation. We treat everyone equally and expect the same from all applicants. Our strength lies in our diverse perspectives and the shared commitment to move forward together as an inclusive team. To strengthen our Admin Department, we're looking for an experienced Office Manager who is passionate about creating an exceptional workplace experience. You understand that office management goes far beyond administrative tasks and plays a key role in fostering collaboration, supporting company culture, and enabling operational excellence across the business. You are proactive, highly organized, and able to anticipate needs before they arise. You enjoy building structure and improving processes while maintaining the flexibility required in a fast-growing environment. From shaping workplace initiatives and organizing company events to optimizing internal operations, you bring creativity, ownership, and a hands-on mindset to everything you do. If you're excited about creating a workplace where people feel supported, connected, and empowered to do their best work, we'd love to hear from you. Your Responsibilities Identifying opportunities to enhance workplace services, internal processes, and the overall employee experience Driving office-related projects from concept through to successful implementation Developing scalable solutions that support a growing international organization Ensuring smooth day-to-day office operations and efficient administrative processes Taking ownership of office budgets, procurement activities, and contract management Creating an outstanding experience for employees, visitors, and candidates alike Planning and executing office initiatives, company events, celebrations, and engagement activities Supporting onboarding activities and helping new colleagues feel welcome from day one Partnering closely with People Operations, Finance, and Leadership teams to drive operational excellence Building strong relationships and fostering collaboration across all levels of the organization Navigating complex situations with professionalism, sound judgment, and a pragmatic approach Acting as an ambassador for Cardmarket's culture and values in every interaction Your profile Several years of professional experience as an Office Manager, Workplace Manager, Office & Facilities Manager, or in a comparable role Proven experience managing complex office environments and collaborating with a wide range of stakeholders Demonstrated ability to develop, optimize, and scale workplace processes and standards Strong organizational and project management skills with the ability to manage multiple priorities effectively Excellent communication skills in both English and German, written and spoken Ability to communicate confidently and adapt your style to different audiences and situations Professional, empathetic, and service-oriented with a strong focus on building positive relationships Strategic thinker with a hands-on mentality and a willingness to take ownership when needed Highly proactive and solution-oriented, with a natural drive to identify and address challenges Strong sense of ownership, accountability, and personal responsibility Creative mindset with a passion for continuously enhancing the workplace experience Comfortable working in a dynamic environment and able to remain calm when priorities shift Strong attention to detail while maintaining a clear understanding of the bigger picture Why us? Imagine a workplace where passion, trust, and personal responsibility are part of everyday working life. A place where people enjoy coming together, sharing ideas, laughing together, while at the same time working with a high level of professionalism.That’s exactly what you’ll find at Cardmarket. Your everyday work You will work in a full-time position (40 hours per week) at our office in Berlin, a place where creative energy, exchange, and focus come together. At the same time, we offer a hybrid working model and provide you with all the equipment you need for your work. Thanks to flexible working hours with clearly defined core hours, you can structure your day in a way that allows work and private life to harmonize well. Community & Culture We meet each other as equals. An informal, first-name culture is a given, from interns to management. We believe that great results are achieved where people feel seen, heard, and valued. Our shared passion for trading card games connects us, at work and beyond. It symbolizes what defines us: curiosity, strategy, teamwork, and the drive to continuously challenge ourselves. Vacation & further benefits Five weeks of paid vacation as well as a Germany-wide public transport ticket (Deutschlandticket) that supports you flexibly in your everyday life. We also provide a lunch allowance up to €7.67 for each working day. Your development matters Standing still is not an option for us, at least not in a positive sense. With a personal annual learning budget of €1,500, we deliberately invest in your development: conferences, courses, books, or new skills. You decide what helps you move forward. Mental & physical health We know: Great performance can only happen when people are doing well. That’s why we support you with an Urban Sports Club membership for your physical balance, our collaboration with DearEmployee, which offers anonymous, professional psychological support, and the Women of Cardmarket & LGBTQIA+ Group, which promotes exchange, visibility, and empowerment. In short With us, you won’t find anonymous open-plan offices or rigid structures, but a work environment with heart, values, and genuine appreciation, a place where you’re not only allowed to be yourself, but expected to be, take responsibility, and continue developing, professionally and especially personally.