Office Manager / Executive Assistant

Job description

About Us Medical data exchange is one of the biggest unsolved problems in US healthcare. If you've spent any real time in the healthcare system, you've felt it, and it only gets worse the sicker and older you get. Metriport exists to fix that. We connect to the data sources the healthcare providers of tomorrow need, take raw data that's unusable in its source form, and turn it into a single clean format that care teams, and their agents, actually use to improve outcomes. Record retrieval across thousands of legacy systems and antiquated data pipes that used to take weeks now takes seconds. Clinicians walk into appointments with the full patient picture already in hand, and that speed can mean spotting a condition early enough to actually treat it. We're not a healthcare company. We're a technology company that happens to operate in healthcare, and we build every layer ourselves: acquisition, transform, and insight. Legacy EHRs were built to get providers paid, not to serve the clinical experience. We're building what should have existed instead: the system of record for all of US healthcare. We started in data exchange. Today we compete with the largest data platforms in the space. Tomorrow we will be the infrastructure layer healthcare runs on. We've found product-market fit (multi-million dollar ARR, 100+ customers including Amazon One Medical, Circle Medical, Color Health, and Strive Health) and we're backed by top-tier VCs with years of runway ahead of us. If you’ve had a good healthcare experience in the past few years, there’s a good chance Metriport was behind it. That’s the version of healthcare we want people to not just expect, but demand. Join us and build the future. About You We're a small, high-output team, mostly former founders including YC alumni, and we operate with real autonomy and almost no bureaucracy. We hire on competence, not pedigree. Leaders are in the office six days a week, and we generally expect the team to be available six days a week too. Not because we count hours, but because there's always more wood to chop when revolutionizing how tomorrow’s healthcare providers deliver care to their patients today. We trust our team to take the time off they need and we've never said no to a time off request. You have an entrepreneurial mindset and a strong sense of ownership. You don't wait to be told what's broken. Instead, you believe you can figure out any problem that lands in your lap even outside your exact domain. When someone scopes something for three weeks, you ask why it can't be done in three days, and you also know the difference between shipping a fast v0 and cutting a corner that comes back to bite you. You walk the tightrope between craft and speed without falling off either side. The Role We’re looking for an Office Manager / Executive Assistant to keep our SF office running and support our leadership team. This is a high-ownership, high-visibility role with direct impact on how we operate day-to-day. You’ll be in our SF office Monday through Friday. You’ll split your time roughly equally between office operations and executive support with cross-functional opportunities. If you’re energized by building systems from scratch, thrive when no two days look the same, and want a path into People / HR as the company scales—this role was built for you. What You’ll Do Office Management - Own the SF office experience end-to-end: supplies, snacks, equipment, vendors, and facilities - Lead office build-out initiatives as we grow: coordinate with contractors, landlord, and vendors - Plan and execute internal events (team offsites, all-hands, celebrations, customer visits) - Manage vendor relationships and negotiate contracts for office services - Maintain operational docs and processes in Notion; coordinate team communication in Slack and Linear - Support onboarding logistics for new hires and assist with People / HR projects over time Recruiting coordination and sourcing - Work with our internal recruiter on sourcing and screening candidates - Build and maintain sourcing funnels, craft personalized messages, and track response rates - Schedule and coordinate initial calls with candidates and follow-up meetings between candidates and hiring managers Executive Support - Manage complex calendars for both leaders: scheduling internal meetings, external calls, and personal appointments across time zones - Coordinate domestic travel: flights, hotels, ground transport, and itineraries - Track follow-ups, action items, and commitments so nothing falls through the cracks - Draft and send communications on behalf of leadership as needed - Assist with ad hoc research, vendor outreach, and special projects Requirements - Experience: 1–2+ years as an Office Manager, Executive Assistant, or similar role at an early-stage startup - Presence: Based in San Francisco; available in-office 5 days per week (Monday-Friday mornings) - Startup DNA: You’re comfortable with ambiguity, can prioritize across competing demands without hand-holding, and enjoy building things from scratch - Organized by default: You maintain clean systems for calendars, tasks, and follow-ups without being reminded - Strong communicator: Clear and professional in writing and in-person; comfortable interfacing directly with founders and external partners - Proactive: You identify problems before they surface and propose solutions, not just questions - Tool-savvy: Proficient with Notion, Slack, and Google Workspace; bonus if you’ve used Linear Preferred: Interest in growing into a People/HR Operations role as Metriport scales Metriport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.