Office Project Manager & Workplace Operations Lead

Job description

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM Mississauga is hiring an Office Project Manager & Workplace Operations Lead. The Office Project Manager & Workplace Operations Lead provides operational leadership, project coordination, and workplace governance support across a major rail and transit program. This role is responsible for coordinating workplace operations, operational readiness, workplace systems, onboarding activities, and continuous improvement initiatives across multiple office environments. Working closely with program leadership, Business Support, client teams, IT groups, facilities partners, and vendors, this role serves as the central coordinator for workplace-related initiatives, ensuring processes, systems, and operational requirements are aligned to support an effective and collaborative delivery environment. The position combines workplace operations expertise with project management, stakeholder coordination, governance, and change enablement capabilities to improve operational consistency and team effectiveness. This is a newly created role. Responsibilities include but are not limited to: Workplace Operations & Project Coordination Lead coordination of workplace operations across multiple office locations. Support workplace planning activities including seating strategies, utilization reviews, onboarding readiness, office transitions, and workspace improvements. Manage operational initiatives through planning, coordination, implementation, and close-out. Track operational risks, issues, actions, and improvement opportunities to support timely resolution. Governance, Processes & Continuous Improvement Develop, implement, and maintain workplace operating procedures, standard operating procedures (SOPs), and governance processes. Maintain operational trackers, reporting tools, dashboards, and leadership updates. Support procurement coordination, business cases, and approval processes. Identify opportunities to improve operational efficiency and employee experience. Digital Workplace & Technology Enablement Coordinate with IT teams, facilities groups, and vendors to support workplace technology readiness. Support implementation and adoption of collaboration tools, meeting room systems, and digital workplace solutions. Develop guidance materials, onboarding resources, and SharePoint-based operational tools. Stakeholder & Vendor Management Coordinate interfaces between the Delivery Partner, the client, partner organizations, vendors, facilities providers, and workplace stakeholders. Support onboarding activities and operational readiness for new team members. Facilitate issue resolution and maintain effective communication across integrated teams. Support workplace engagement initiatives that promote a collaborative "One Team" culture. PMP certification or equivalent project management experience. Experience supporting major rail and transit programs, workplace transformations, or large integrated teams. Qualifications Minimum Requirements Bachelor Degree in a relevant discipline (Business Administration, Project Management, Operations Management, Facilities Management, or a related discipline) + 6 years experience in workplace operations, project management, business operations, facilities coordination, or PMO environments or relevant diploma + 8 years of relevant experience Preferred Qualifications Ideally 8+ years experience in workplace operations, project management, business operations, facilities coordination, or PMO environments. Experience coordinating complex initiatives across multiple stakeholder groups and vendors. Demonstrated experience developing processes, governance frameworks, or continuous improvement initiatives. Strong project management, organizational, communication, and problem-solving skills. Experience supporting hybrid workplaces and digital collaboration environments. Proficiency with Microsoft 365 tools including SharePoint, Teams, Planner, Excel, and Power BI. Additional Information Sponsorship for Canadian employment authorization is not available for this position At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening, assessment, and selection of applicants for this role. Final hiring decisions are made by the hiring team.