Office Support Coordinator

*Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.* *We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.* *For more information, visit*[**](http://arcadia.io/). **Why This Role Is Important to Arcadia** This role provides day-to-day operational support for a physical office location, ensuring a welcoming, well-stocked, and efficiently run workplace. Serves as the first point of contact for visitors and candidates and manages core office systems including supplies, food, meeting rooms and shared equipment. ### What You'll Be Doing **Front Desk & Visitor Experience** - Greet customers, guests, and candidates at the front desk; provide a professional and welcoming first impression - Register day badges for guests and manage visitor check-in processes via the office portal - Notify internal employees upon guest arrival **Conference Room & Scheduling Administration** - Serve as portal administrator for office scheduling systems - Book and manage conference room reservations; resolve scheduling conflicts - Pick-up mail and process packages **Facilities & Kitchen Upkeep** - Restock office supplies and kitchen food/beverage items on a routine schedule - Refresh kitchen throughout the day; run and empty the dishwasher - Maintain the coffee machine; troubleshoot basic issues and initiate vendor service calls when needed **Catering & Vendor Coordination** - Coordinate lunch orders from the on-site vendor as needed, including collecting preferences and communicating headcounts - Serve as point of contact for food and facilities vendors for routine issues **Equipment Support** - Assist with refreshing desk equipment (monitors, keyboards, peripherals) for new hires or workspace changes - Flag equipment issues to IT or the appropriate internal team **Working Conditions** - Physical presence required during scheduled hours - Involves standing, light lifting (supply restocking), and movement throughout the office - Regular interaction with employees, visitors, and external vendors ### What You'll Bring **Required:** - Strong interpersonal skills; comfortable in a customer-facing role - High attention to detail and ability to manage multiple recurring tasks - Dependable, proactive, and comfortable working independently - Basic proficiency with scheduling or portal systems (e.g., Google Calendar, Microsoft Outlook, Tactic, Cove Building Portal) **Preferred:** - Prior experience in office coordination, facilities support, or reception - Experience with vendor communication or ordering processes ### What You'll Get - Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care - Employee-driven programs and initiatives for personal and professional development - Become a member of the talented, energized, diverse, and purpose-driven Arcadian Community