Officer, Performance Management

Job description

Job Summary The Officer, Performance Management plays a critical role in driving workforce excellence and organizational effectiveness across our network of healthcare facilities. This position is responsible for designing, implementing, and monitoring performance management systems that align with organizational goals and enhance staff productivity. By collaborating with HR leadership and department managers, the Officer ensures that performance metrics support continuous improvement, staff engagement, and the delivery of high-quality patient care. The role is pivotal in fostering a culture of accountability, professional development, and operational efficiency within the healthcare environment. Responsibilities Develop and implement performance management frameworks, including goal-setting, performance appraisals, and feedback mechanisms, to support staff development and organizational objectives. Partner with department heads and HR leadership to identify performance gaps, recommend training needs, and create action plans for improvement. Monitor and analyze performance data, preparing regular reports to inform strategic HR initiatives and decision-making. Ensure compliance with internal policies and regulatory standards in all performance management processes. Facilitate communication and training sessions to promote understanding of performance expectations and foster a high-performance culture. 3-5 years of experience in performance management, HR operations, or a related field, preferably within healthcare or large public sector organizations. Bachelor’s degree (BSc) in Human Resource Management, Business Administration, Public Administration, or a relevant discipline. Professional certification in HR (e.g., CIPD, SHRM-CP, or equivalent) is highly desirable. Strong knowledge of HR best practices, performance management methodologies, and relevant labor laws. Exceptional analytical, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Must be a resident of Imo State or open to relocation. Our client is a visionary healthcare management organization at the forefront of modernizing and elevating secondary healthcare delivery in Imo State, Nigeria. Recently reconstituted to enhance operational efficiency and administrative excellence, this dynamic institution is committed to ensuring that residents across the state have access to affordable, high-quality healthcare services. By leveraging innovative management practices and strategic oversight, they are reshaping the landscape of public healthcare, fostering an environment where both patients and healthcare professionals thrive. As part of their ambitious growth and transformation agenda, they are now seeking passionate, skilled, and forward-thinking professionals to join their team. This is an exceptional opportunity for qualified individuals who are eager to contribute to a mission-driven organization and make a tangible impact on healthcare delivery in Imo State. If you are a dedicated professional with a commitment to excellence and a desire to be part of a transformative journey in healthcare, we invite you to explore the exciting career opportunities available. Join a team that values innovation, integrity, and the pursuit of healthcare excellence for all.