Officer, Trustee Operations

Job description

Citi's Trustee Operations team is looking for a Trustee Operations Analyst to play a central role in fund compliance, net asset valuation, end-to-end control oversight, and client services delivery across a diverse portfolio of investment funds. In this position, you will act as a key point of contact between client services and Fund Managers, supporting new fund setups and ensuring funds operate within regulatory requirements and client expectations. This is a high-impact role for a funds professional who brings analytical rigour, a strong control mindset, and the ability to manage complex stakeholder relationships across the full fund lifecycle. Responsibilities Serve as the primary liaison between client services and Fund Managers, managing enquiries, resolving issues, and ensuring consistent and accurate communication across all parties. Coordinate the end-to-end setup of new funds, working with Fund Managers, custodians, administrators, and internal teams to establish operational frameworks and controls from inception. Oversee service provider performance through structured due diligence, ongoing monitoring, error investigation, and direct regulatory communication where required. Oversee the accurate and timely calculation of Net Asset Valuations (NAVs) and distribution factors, monitoring fund activity across the Trustee Operations team to maintain operational integrity. Perform daily post-trade investment compliance monitoring, including portfolio review, and deliver breach reporting to Regulators and Fund Managers in line with applicable policies. Review financial statements and regulatory reports, providing sign-off on complex transactions and ensuring data accuracy across the control environment. Design and implement end-to-end control and monitoring frameworks for new fund mandates, identifying and addressing risk across the full operational process chain. Identify opportunities to improve business-as-usual processes within Trustee Operations, contribute procedural enhancements, and support the development and training of team members. Required Qualifications & Skills Minimum 3 years of experience in fund operations, audit, or risk within the funds industry, with solid knowledge of investment funds, derivatives, and financial markets. Bachelor's degree or equivalent professional qualification; a Chartered Accountant, CFA, or MBA designation is required. Hands-on experience in post-trade operations, including portfolio review and financial statement reporting within a regulated fund environment. Demonstrated ability to perform investment compliance monitoring, interpret regulatory requirements, and manage breach reporting to regulators and fund managers. Proven capability to identify operational risk within end-to-end control processes and implement effective monitoring frameworks. Clear and effective communicator with the ability to build and maintain relationships across internal teams and external stakeholders, including regulators, custodians, and professional advisors. Analytical thinker who works independently, exercises sound judgement under pressure, and demonstrates sensitivity to business risk. Beneficial Skills & Qualifications Previous experience in Trustee Fiduciary, Fund Accounting, Transaction Control, or Compliance roles within a regulated financial environment. Familiarity with new fund setup processes, fund administration, change management, or project management in an operational context. Licensing with the Securities and Futures Commission (SFC) under Type 13 for providing depositary services to Collective Investment Schemes (CISs), or eligibility to obtain this licence. Experience collaborating across multiple internal business units and managing dependencies within complex, multi-party fund service models. What We Offer At Citi, you will be part of the Trustee Operations team — a global operations network where your contributions directly shape fund governance, client outcomes, and operational performance at scale. This role offers meaningful autonomy, cross-functional collaboration, and a clear path for professional development within a team that values precision, accountability, and continuous improvement. Hybrid working model with 3 days in the office and 2 days working remotely, giving you the flexibility to manage your work and personal commitments effectively. Exposure to a broad portfolio of fund types and regulatory environments within Trustee Operations, deepening your expertise across the global funds industry. Access to structured learning and development programmes that support your professional growth and technical advancement. The opportunity to work alongside experienced professionals across fund management, custody, compliance, and client services, building a high-value professional network. A performance-driven team environment where your operational impact and control contributions are recognised and rewarded. Wellbeing and financial benefits designed to support you at every stage of your career, with localised support based on your work location. Apply now to bring your fund operations expertise to Citi's Trustee Operations team, where your analytical skills and compliance knowledge will shape outcomes for clients across a global investment fund platform. ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Fund Accounting ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 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