Omnichannel Manager (Marketing & Sales Channels)

Job description

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. About the role Securitas Poland is looking for an experienced Omnichannel Marketing & Sales Channels Manager to lead the development of integrated marketing and sales channel strategies that support business growth. You will play a key role in connecting marketing and sales efforts, optimizing the customer journey, and delivering measurable business results across all business lines. Responsibilities Creating and implementing a marketing strategy supporting sales growth and the development of all business lines. Managing external communication and activities strengthening brand recognition and market position. Planning and executing marketing campaigns in online and offline channels. Responsibility for generating sales leads for various business lines and sales channels. Developing and optimizing processes for lead acquisition, qualification, and transfer to sales teams. Managing the sales funnel within the areas of marketing and remote sales. Supervising marketing and remote sales processes. Developing and implementing activities that increase sales effectiveness in telephone and digital channels. Managing CRM and marketing automation tools supporting sales growth. Monitoring the effectiveness of marketing and sales activities and initiating optimization actions. Cooperating with Sales, Operations, and Business Development teams to achieve shared commercial objectives. Analyzing market trends, customer behavior, and identifying new business development opportunities. Managing a team of specialists responsible for marketing, communication, lead generation, remote sales channels, and sales support. Requirements Experience Around 5-7+ years of professional experience in marketing, sales, lead generation, e-commerce, or sales channel management. 2+ years of proven managerial experience related to team management and achievement of business objectives. Experience in conducting marketing activities supporting sales growth and acquisition of new customers. Practical knowledge of lead generation, marketing automation, and sales funnel management processes. Experience in managing remote sales, Contact Center, Inside Sales, or other telephone sales channels. Knowledge of CRM, marketing automation, and business analytics tools. Ability to build marketing strategies and effectively translate them into specific actions and business results. Ability to analyze data, draw conclusions, and make decisions based on performance indicators. Experience in cross-functional cooperation and managing projects involving multiple stakeholders. Experience in both B2B and B2C projects is preferred. Fluency in Polish and English . Managerial competencies Ability to build engaged and effective teams. Experience in motivating, developing, and supporting employees in achieving ambitious goals. Highly developed communication and interpersonal skills. Ability to work in a dynamic environment and manage change. Ability to build partnership-based relationships with key business stakeholders. Additionally, we value Entrepreneurship and initiative in seeking new business development opportunities. Customer orientation and focus on achieving results. Openness to new technologies, AI, and innovative solutions supporting sales and marketing. High ethical standards, honesty, transparency, and responsibility in business decision-making. Commitment to ensuring that activities are aligned with organizational values, applicable regulations, and business ethics principles. Working conditions This position is based in Warsaw, Poland . It's a hybrid working model with 4 days in the office per week. What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your professional career, don't hesitate and apply!