On Demand Manager

Job description

Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description YOUR MISSION Glovo launched Glovo On-Demand in 2022, a new vertical that helps our partners deliver orders created in their own channels (website, phone, application) via Glovo’s fleet. As an On-Demand Country Lead, you will be the lead in Portugal for growing the On-Demand business. THE JOURNEY Be the country manager for logistics as a service - this primarily means sales and account management, but you will also have a role 360* role and help to coordinate financial control and profitability, operational needs, necessary tech developments/ adaptations, etc. Manage a small team of junior account managers and salespeople Act as the bridge between the local AM team and On-Demand HQ Prioritize top accounts in each country, identify the solutions that each partner needs (working closely with local AMs), and develop an action plan for how to target and pitch them. Build proposals and lead contract negotiations to establish a strong working partnership grounded on sustainable economics for both parties Share feedback from partners with product and operations teams to generate improvements Monitor financials in the country: pricing strategy, implementation costs, and continuous profitability through operation costs and recurrent sales Qualifications WHAT YOU WILL BRING TO THE RIDE Minimum 5 years of experience in Account Management, Sales, Business Consultancy, or other relevant field Problem solver, data-driven, analytical Project management skills, proactive, highly organized, and detail-oriented Customer-oriented with strong commercial skills Accountability and ownership for projects from start to finish - can understand the entire funnel and identify where to take actions Good communication and interpersonal skills Motivated by working in a high-growth and high-performance start-up with a fast pace and multiple responsibilities Excellent Portuguese and English skills Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves: 🌟An enticing equity plan that lets you own a piece of the action (applicable for senior roles and above). 💪 Private health insurance to keep you at your peak. 🍔 Monthly Glovo credit to satisfy your cravings! 💳 Coverflex discounts on gyms, wellbeing, technology, pharmacy, courses, and even kindergarten expenses. 🏊 Discounted gym memberships to keep you energized. 🏖️ 28 days of time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! 👪 Enhanced parental leave, and nursery monetary support for the first 6 months. 🧠 Online therapy and well-being benefits to ensure your mental well-being. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website ! Additional Information At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here . Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website !