On-Site HOA Community Manager - Galleria/Uptown

Job description

**Company Vision** RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. **Our core purpose is to be of service to great communities and the people who lead them.** We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it. We are problem solvers and business managers who just happen to be in the business of community association management. Together, we’re capable of so much more. Together, we RISE. **Our Core Values:** - Honoring Commitments - Precision - Unquenchable Curiosity - Stewardship - Being a Great Partner - Inspire Others with Your Attitude - Finding A Way, despite any obstacles - Taking Ownership # **On-Site General Manager** **Location: Galleria/Uptown Houston, Texas 77056** **Pay Range:** $80,000 **Employment Status:** Full-Time ## **Position Overview:** We are seeking a proactive, detail-oriented, and results-driven **On-Site General Manager** to join our growing team. As an **On-Site** **General Manager** with RISE, you will provide strategic management, direction, and leadership to ensure the seamless operation of a premier condominium community. This role oversees daily facility operations, including maintenance, deed restriction enforcement, client communication, and project management. You will play a key role in delivering exceptional service, fostering strong client relationships, and enhancing the overall resident experience. ## **Key Responsibilities:** - Oversee the administration and operations of the Association in alignment with management agreements, policies, and procedures. - Manage key areas including property maintenance, deed restriction enforcement, budget oversight, and legal matters. - Organize, administer, and attend client meetings, typically in the evenings. - Serve as the primary liaison between the Association Board of Directors, homeowners, and vendors. - Conduct regular facility inspections to ensure compliance with maintenance and deed restrictions. - Prepare Board meeting materials, bid comparisons, and other necessary reports. - Monitor delinquency rates and oversee the collections process for assigned accounts. - Provide strategic recommendations for major capital expenditures to maintain community standards. - Act as a professional consultant to the Board, offering administrative, operational, and managerial guidance. - Ensure compliance with state regulations, community governing documents, policies, and procedures. - Deliver weekly updates on collections, compliance, service requests, and work order activity. - Oversee client budgets and manage vendor payments. - Foster positive relationships with residents, ensuring high service levels, timely resolutions, and effective communication. - Demonstrate strong problem-solving skills to address and mitigate potential issues. - Perform other duties as assigned. ## **Required Skills, Knowledge, and Experience:** - At least 1 year of experience in a leadership role with direct reports. - At least 2 years of property management experience. - General understanding of basic accounting principles. - Strong leadership and management abilities. - Proficiency in Microsoft Office Suite and strong data entry skills. ## **Education/Certification Requirements:** - Bachelor’s Degree from an accredited university preferred; High School Diploma or equivalent experience required. ## **Additional Information:** - All information will be kept confidential according to EEO guidelines. - FLSA Status: Exempt - Status: Full-Time - Hours: Monday through Friday, 8 am to 5 pm, with occasional evenings and weekends as required. ## **Physical Requirements:** - Ability to lift up to 20 lbs. - Majority of work will be seated, but requires standing, walking, and sitting throughout the day. - Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. ## **Typical Working Conditions:** - Primarily indoor work. - May require working at any time of the day, evening, or night, including weekends. ## **Compensation and Benefits:** - **Pay Range:** $80,000 - **Benefits Package:** - 20 Days of PTO per Year + 11 Paid Holidays - Group Health (100% employer-paid for the base plan) - Life & AD&D Insurance - Available Dental, Vision, Short Term Disability, etc. - 401(k) Plan ### **Why Join Rise AMG?** At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As a Rise employee, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community. Ready to take the next step in your career? **Apply now** to join the Rise AMG team and be part of a company dedicated to excellence in property management.