Onboarding Engineer - Presales

Job description

Accountabilities Lead and support customer proof-of-concept and evaluation activities, ensuring successful technical validation and deployment. Serve as a trusted technical advisor during technology evaluations, providing guidance on architecture, deployment, configuration, and design. Troubleshoot complex deployment and operational issues in partnership with field sales, technical presales, engineering, support, and professional services teams. Support customers migrating from legacy data platforms and help guide them toward successful production adoption. Develop deep expertise in the product portfolio and translate technical capabilities into practical solutions for customer requirements. Consult with professional services teams on post-sales deployment, onboarding, and implementation activities. Design and execute strategic technical projects and initiatives that support business and customer objectives. Collaborate with engineering and support teams to resolve critical customer issues and communicate technical requirements and feedback internally. Contribute to field best practices, technical documentation, how-to guides, and internal knowledge resources. Identify recurring customer challenges and provide actionable product feedback to help improve future solutions. Requirements Experience in a customer-facing technical role, with the ability to communicate effectively with both technical and business stakeholders. Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and respond confidently to questions in real time. Hands-on expertise in one or more areas including ANSI SQL, Unix/Linux command-line environments, data warehouses, distributed systems, big data technologies, and cloud deployments. Experience working with Kubernetes platforms such as EKS, AKS, GKE, or OpenShift. Understanding of public and private cloud environments and modern data infrastructure. Familiarity with Hadoop, distributed storage, and large-scale data processing technologies. Experience with Trino or Presto is highly desirable. Strong verbal and written communication skills, with the ability to explain complex technical concepts clearly and adapt communication to different audiences. Ability to work collaboratively across sales, presales, engineering, support, and professional services functions. Comfortable working in a fast-paced, evolving technology environment and taking ownership of customer-facing initiatives. A proactive, consultative mindset with the ability to manage multiple priorities and deliver results with limited supervision. Benefits Competitive compensation package. Attractive stock grants. Flexible paid time off. Opportunity to work with cutting-edge data, cloud, and analytics technologies. Exposure to enterprise customers and complex, large-scale technical environments. Globally distributed and collaborative working environment. Opportunities for professional growth, ownership, and career development. Inclusive workplace culture that values diverse perspectives and authentic participation. Approximately 25% in-person travel for onboarding, team and department events, customer engagements, and other business activities, depending on role and business needs. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Onboarding Engineer - Presales based in India. This is a highly technical, customer-facing role at the intersection of presales, data engineering, and cloud infrastructure.You will help enterprise customers evaluate, deploy, and successfully adopt sophisticated data platform solutions.The role combines hands-on troubleshooting with architectural consulting and technical leadership throughout customer evaluations.You will collaborate closely with sales, presales, professional services, engineering, and support teams.You’ll contribute to proofs of concept, migration initiatives, production deployments, and strategic technical projects.The environment is fast-paced and globally distributed, with opportunities to work on modern data technologies and large-scale architectures.This role is ideal for a technically strong professional who enjoys solving complex problems directly with customers and influencing product evolution.