Online - Client Services Coordinator

Job description

We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment. Responsibilities Assist clients with general questions, planning support, and coordination of booking details Provide excellent customer service through email, phone, and messaging Support clients with organizing trip preferences, dates, and experience options Help gather information needed for itineraries, reservations, and service selections Maintain accurate client and booking notes within our systems Communicate professionally to ensure a smooth, positive travel-related experience Stay informed about available destinations, suppliers, and service offerings Support follow-up, confirmations, and administrative tasks Work collaboratively with the team to ensure client satisfaction Skills & Qualifications Strong communication and customer service skills Ability to work remotely and manage your own schedule Organized, detail-oriented, and comfortable using online tools Professional, reliable, and self-motivated No prior experience required — full training provided What We Provide Comprehensive training and ongoing support Access to online tools, systems, and resources Flexible remote schedule One-on-one guidance to help you grow Supportive team environment Work Environment This remote role offers flexible hours and involves assisting clients with planning needs, coordinating details, and helping create smooth, enjoyable experiences. This position is performance-based and ideal for individuals who enjoy travel-related work and independent scheduling.