Online - Hotel Customer Service Coordinator - Entry Level

Job description

Position Summary: As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding our commitment to exceptional service. Responsibilities: Understand client needs and travel preferences Provide hotel recommendations and confirm reservations Manage booking changes and follow-up communication Keep detailed, accurate client records Requirements: Organized and dependable Comfortable with digital tools and remote communication Friendly, professional demeanor Willingness to learn the travel booking process Benefits: Collaborative remote environment Hands-on guidance and self-paced training Access to industry partnerships and hotel programs