Onsite Endoscopic Specialist - Austin

Job description

About KARL STORZ From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room. As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world. About the Role Launch your career at the forefront of healthcare innovation as an Onsite Endoscopic Specialist (OES) . In this hands-on, customer-facing role, you will support KARL STORZ’s advanced surgical technologies directly within a hospital setting, working alongside Operating Room (OR), Sterile Processing (SPD), and BioMed teams. This position offers a unique opportunity to build deep clinical and technical expertise while making a direct impact on patient care. From troubleshooting equipment during live procedures to managing surgical instrument readiness, you will play a critical role in ensuring successful outcomes in high-stakes environments. With a strong commitment to internal mobility and professional development, this role serves as a gateway to multiple career paths—including medical device sales, leadership, education, and marketing. Shift: Monday – Friday, 1PM-9:30PM Work Environment: Full-time, on-site at assigned hospital location What You’ll Do Provide hands-on, face-to-face support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment Set up, troubleshoot, and maintain video towers, endoscopic systems, and surgical instruments in real-time clinical environments Inspect, clean, sterilize, and transport instruments while coordinating repairs, replacements, and service transactions Support surgical procedures by quickly resolving technical issues and ensuring equipment readiness Track and manage inventory, service needs, and reporting through organized documentation and communication What You Bring High school diploma or equivalent required; experience in sterile processing, surgical technology, or a medical environment preferred Strong communication skills with the ability to collaborate effectively in fast-paced, service-oriented healthcare settings Proven organizational and time management skills with the ability to multitask and prioritize competing demands Proficiency in Microsoft Office, including Excel and reporting tools Ability to meet physical requirements, including lifting up to 25 lbs. and working in clinical environments Nice to Have: Associate’s degree CRCST certification or interest in obtaining certification Prior experience supporting surgical equipment or medical devices What Will Make You Successful A collaborative mindset with the ability to build strong, respectful relationships across clinical teams Strong critical thinking and problem-solving skills, especially in high-pressure surgical environments A customer-first approach with a passion for delivering exceptional service and support Technical curiosity and the ability to quickly learn and adapt to advanced medical technologies Effective communication skills that ensure clarity, accuracy, and confidence in all interactions Why KARL STORZ? Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you’ll be part of a culture that values talent as its greatest asset—providing opportunities for career mobility, funding for certifications, and ongoing professional development. You’ll work with cutting-edge surgical technology, collaborate with leading healthcare professionals, and contribute to improving patient outcomes every day. Ready to make an impact? Apply to be our next Onsite Endoscopic Specialist and help us build the future of MedTech together. #LI-AA1