Onsite Representative

Job description

Accountability and Scope Timely scanning and transmission of all replenishment requirements. Receipt, storage, and distribution of products in accordance with established procedures. Support customer operations through timely replenishment of line-side inventory and material movement activities. Assist with the implementation of new line-side locations, inventory bins, cabinets, and related materials management infrastructure. Maintain organization, cleanliness, and housekeeping standards for on-site work areas and line-side inventory locations. Promptly communicate inventory shortages, quality concerns, and supply issues to the Onsite Representative Lead or designated management personnel. Support a safe and hazard-free workplace by following all applicable material handling procedures, utilizing required Personal Protective Equipment (PPE), and adhering to environmental, health, and safety requirements. Comply with all customer and company policies, procedures, and safety requirements. Develop and maintain professional working relationships with customer personnel and internal stakeholders to support daily operational activities. Essential Job Duties and Responsibilities Maintain working knowledge of company products, services, inventory systems, quality requirements, and customer specifications. Monitor production floor bins, storage cabinets, and inventory locations to identify replenishment needs. Perform inventory inspections, including shelf-life and expiration-date verification, as required. Coordinate the availability and delivery of required chemicals and materials in accordance with customer requirements. Package, prepare, and process materials for shipment. Utilize handheld scanners and inventory management systems to accurately transmit replenishment orders. Receive, inspect, and verify incoming products and documentation for accuracy and compliance with customer requirements. Gather, transport, deliver, and stock inventory in designated customer locations. Level-load inventory and make stock adjustments as directed to support production requirements. Operate material handling equipment, including pallet jacks, drum dollies, forklifts, and order pickers, when properly trained and certified. Maintain floor cleanliness and perform minor repairs or replacement of inventory bins, cabinets, racks, and labels as needed. Provide timely communication regarding inventory discrepancies, shortages, quality concerns, or operational issues to the Onsite Representative Lead. Follow established work procedures to ensure compliance with customer site requirements, safety standards, and applicable regulatory requirements. Complete all required safety and environmental training and actively contribute to a safe work environment. Attend required customer and company meetings and training sessions. Accommodate customer operational requirements, including schedule adjustments, overtime, weekends, and holidays when necessary. Travel between customer locations as required. Perform other duties as assigned.