Operating Supplies & Equipment (OS&E) Manager

Job description

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand. Role: The Operating Supplies & Equipment (OS&E) Manager is responsible for coordination of all operational and logistical processes impacting the OS&E procurement process for new openings and transitions. Working closely with several corporate leads, including Design, Technical Services, Finance, New Openings and Operations teams, the OS&E Manager is a strategic leader with strong communications and organisational skills, attention to detail, a proven track record of successful project management and a thorough understanding of ultra-luxury hotel operations. This role ensures new openings are on brand and on target with OS&E timeline and budget. Responsibilities: Lead and manage the end-to-end OS&E process for new hotel/resort openings and transitions. Coordinate and communicate methodically and effectively both verbally and in writing with various teams to ensure consistent progress of the project and OS&E process. Partner with Design, Technical Services, New Openings and Operations teams from project kick-off through opening. Review project plans and operational requirements to determine OS&E needs, layouts, specifications and par levels. Develop and manage OS&E budgets, schedules and procurement plans in line with Aman brand standards. Coordinate mock-up room preparation, reviews and OS&E approvals. Maintain accurate OS&E data, systems and reporting throughout the project lifecycle. Lead OS&E meetings and collaborate across departments to complete the full hotel OS&E to ensure timely project delivery. Work closely with the procurement partners on sourcing, supplier management, negotiations, logistics, quality control, alternative OS&E options, purchase order administration, warehouse management, shipping and logistics for timely delivery and installation. Build relationships with local and international to identify bespoke solutions aligned with the property’s design concept and brand standards. Analyse and interpret data and prepare reports for high level review and decision-making by corporate leads. Requirements: 3-5 years of hospitality procurement experience specifically handling OS&E pipelines in a pre-opening hotel or resort environment Strong knowledge of OS&E procurement, budgeting, sourcing and supplier management Proven experience managing shipping, customs clearance, warehousing, logistics and installation processes Solid understanding of hotel operations; on-property operational experience and exposure to project coordination and budget processes in opening properties strongly preferred Strong organisational and follow-up skills, with the ability to manage multiple projects and deadlines simultaneously Excellent stakeholder management skills and experience working across functions, regions and cultures Proficient in Microsoft Office and project management/collaboration platforms Strong analytical, problem-solving and reporting capabilities with a keen attention to detail Excellent verbal and written communication skills with a proactive and results-oriented approach Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home. If you thrive in an ultra-luxury environment and are passionate about shaping exceptional people experiences while leading HR strategy across a dynamic region, we invite you to apply and join us on our journey.