Operation & Customer Support Executive

Job description

Dubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients. Key Responsibilities: Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines. Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries. Customer Support: Address customer inquiries efficiently and escalate issues when necessary. Record Keeping: Maintain accurate logs of client interactions for future reference. Internal Coordination: Work closely with internal teams to streamline operational workflows. Requirements: Must-Have: -Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication. -Proficiency in English (Speaking, Reading, and Writing). - Strong communication and coordination skills to interact effectively with clients and internal teams. Good-to-Have: ✔️ Bachelor’s degree in a relevant field. ✔️ Experience with Microsoft Excel and Office tools. If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!